Zsuzsa Csontos - Student at O’Fiaich Institute of Further Education

Student at O’Fiaich Institute of Further Education



Work category




Zsuzsa Csontos's Professional Experience

2011 - Present

O’Fiaich Institute of Further Education - Student

Presently I am studying childcare FETAC Level5 at O’Fiaich Institute of Further Education. Based on my results at the colledge I already passed some moduls but will finish the whole course in May.
I have patient, ccreativity, responsibility and positivity skills, experience in childcare fields, and I love to work with children. I am also aware of Healts and Safety issues and will get the First Aid certification in May.

I worked as customer account coordinator for more than 10 years and have great experience in managing customer enquiries. I worked for multinational companies in customer support area providing technical first and second line service via phone, e-mail, or remote access. I provided strategic advices for internal and external customers and dealt with customer requests as well.

I gained experience in policies and competencies used by multinational companies. (ALCOA has a worldwide used Audit Policy & Self Assessment Tool to fulfil the requirements of Sarbanes – Oxley Act). I was responsible to introduce and document the internal Audit and Self Assessment system for different departments and adhere to its requirements. I was also named as a special Auditor for ALCOA CSI.

Zsuzsa Csontos's Education and Qualifications


Bachelor/Degree - Associate Degree, Compute science


My highest position was Help Desk & System Administrator, PCS SPA, at a multinational company. Although I have more than 10 years experience in ID administration field, I am ready to change my career and move forward.

Zsuzsa Csontos's Additional Information