Yvonne Matthews - Hospitality, Packaging & Design

Waitress / Hostess at Bridge Bar & Bistro

Nationality

Irish

Current location

Ireland

Work category

Other

I am an experienced professional with a wide variety of experience in the printing industry as an account manager responsible for managing major companies. I also have experience in setting up and running a variety of businesses, from hospitality to child care. I am a dynamic, self motivating and high performing individual. I consider myself to have an excellent attitude and I am a very approachable honest person.

Yvonne Matthews's Professional Experience

2012 - Present

Bridge Bar & Bistro - Waitress / Hostess

• Delivering a professional, courteous and efficient service to our clients
• Greeting clients and build a rapport by asking questions and initiating a conversation
• Follow the established table service procedures
• Table Plan and Floor Management
• Complete assigned side work and duties
• Presenting clients with their check and settling payment
• Working well with a team as a team member
• Performing other tasks as assigned by the manager

2009 - 2012

The Leader Newspaper Group - Advert Designer

Alicante, Spain - Part time
• Production of adverts and liaising with the client to produce adverts to suit their relevant promotions and needs
• Daily use of Quark Xpress and Adobe Illustrator & Photoshop
• Compiling columns through Quark Xpress to produce the finished paper
Reason for leaving - Returning to Ireland

Key Skills
Adobe Illustrator Customer Service | Graphic Design | Adobe Creative Suite | Event Planning Promotions Quark XPress
2009 - 2012

The Leader Newspaper - Advert Designer

Production of adverts and liaising with the client to produce adverts to suit their relevant promotions and needs
Daily use of Quark Xpress and Adobe Illustrator & Photoshop
Compiling columns through Quark Xpress to produce the finished paper

Key Skills
2000 - 2011

Scooby Investment, S.L., - Proprietor / Manager

• Managing takings, money and staff
• Ensuring that the bar meets all legal regulations
• Organising special events, party set ups and advertising events such as live music
• Monitoring profitability and performance
• Stock checks and placing orders with suppliers
• Train new staff in methods and procedures

Key Skills
Placing Orders Sales | Event Planning | Budgets Stock Control | Microsoft Excel | Microsoft Word | PowerPoint | Hospitality
2005 - 2010

Creative Learning Private Bilingual Pre School - Proprietor / Manager

Website: http://creativelearning-bilingualpreschool.blogspot.de/
• Full responsibility for the care and supervision of the children attending the pre-school
• Ensure that appropriate filing systems are maintained in relation to records and information pertaining to the children, the staff and the general administration of the pre-school
• Ensuring and organising the training and development for new and existing staff
• Supporting staff in identifying the individual needs of the children

1998 - 2000

SerCom Solutions - Account Manager

• Liaising with the client via email, video conferencing and mobile
• To develop and maintain relationships with key contacts
• Travelling to the client headquarters in the USA to learn of new products development and client reviews
• Work closely with key personnel to ensure customer experience is maintained at all times
• Designing and monitoring production of cartons, manuals, CD's and labels (including flexo, litho, digital and screen printing)
• Ensuring on time product finalization - My client was based in California so constant contact was vital
Reason for leaving - Career and country change

Key Skills
Customer Service | Graphic Design | Adobe Creative Suite | Sales | Packaging
1998 - 1998

John Cleland - Account Manager

• Liaising with the client
• Work closely with key personnel to ensure customer experience is maintained at all times
• Monitoring production of cartons
• Responsible for the procurement of materials and supplies
• Ensuring on time product finalisation, shipping and delivery to ensure optimum service is provided at all times
• Deliver regular internal and external reports, weekly updates, seasonal tracking
Reason for leaving - Family illness

Key Skills
Customer Service | Budgets Stock Control | Microsoft Excel | Microsoft Word | PowerPoint Reports
1997 - 1998

Carton Die / Stereo & Form - Sales Representative

• Existing and new business development
• Selling flexographic printing plates and cutting dies throughout Ireland
• Partner with senior managers to provide flexographic printed solution sales
• High profile client management
Reason for leaving – Relocation to Northern Ireland

Key Skills
Business Development Client management
1991 - 1997

Smurfit Corrugated Cases - Art Assistant

• Liaising with the client to create a designing the printing of their corrugated case
• Ordering flexographic plates and cutting dies (forms)
• Instructing the printers on the printing order for every corrugated box that was printed
• My role also required me to do plant tours with various visiting clients
Reason for leaving – Career advancement

Key Skills
Customer Service | Graphic Design
1990 - 1991

Masser Hammond - Receptionist

• Meeting and greeting all clients as they entered the company
• Receiving all incoming calls and dispatching them to the relevant department

Key Skills
Customer Service | Microsoft Excel | Microsoft Word | PowerPoint dispatching

Yvonne Matthews's Education and Qualifications

Second Level -

September 1988 - June 1990, Mount Sackville Secondary School, Chapelizod, Dublin 20

September 1985 - June 1988, Coláiste Bríde Secondary School, New Road, Clondalkin, Dublin 22

Yvonne Matthews's Additional Information

Languages

Interests

Since becoming pregnant on my first daughter I have taken up painting, for me painting and art are great hobbies which help me to relax, express and refresh myself. I also love to read murder mystery novels with my favorite author being James Patterson.