Yukiko Yanai - Fraud Payments executive at ezetop Ltd.

Fraud Payments executive at ezetop Ltd.

Nationality

Japanese

Work category

IT and Technology

Education

Bachelor/Degree

Profile Activity

Yukiko Yanai's Professional Experience

2012 - Present

ezetop Ltd. - Fraud Payments executive

setting up new fraud system & rules at new team, monitoring transactions and alerting, taking actions to the fraudulent accounts using current/new system.

2010 - 2011

Pocket Kings Ltd - Fraud Analyst

* Investigated and resolved queries relating to customer fraud.
* Assessed risk of cashier-related transactions and prevented financial loss as a result of fraudulent behaviour.
* Prevented fraudulently acquired funds from leaving the system.
* Daily reporting on fraudulent behavior relating to payment solution activity.
* Proactive risk assessment using various reports and tools of financial transactions.
* Maintained procedures and protocols that drove the identification of high risk transactions.
* Actively contributed to the identification and implementation of system improvements and initiatives.

Key Skills
Cashier proactive Reports
2010 - 2011

Pocket Kings Ltd - Fraud Analyst

* Investigated and resolved queries relating to customer fraud.
* Assessed risk of cashier-related transactions and prevented financial loss as a result of fraudulent behaviour.
* Prevented fraudulently acquired funds from leaving the system.
* Daily reporting on fraudulent behavior relating to payment solution activity.
* Proactive risk assessment using various reports and tools of financial transactions.
* Maintained procedures and protocols that drove the identification of high risk transactions.
* Actively contributed to the identification and implementation of system improvements and initiatives.

Key Skills
Cashier proactive Reports
2009 - 2010

Pocket Kings Ltd - Customer Service Agent

* Worked as a bilingual customer service agent.
* Dealt with email and phone inquiries in both English and Japanese using Kana and Cisco programs.
* Performed translation work for the gaming website.

Key Skills
Customer Service bilingual Cisco Customer Service Customer Service Agent Japanese KANA
2009 - 2010

Pocket Kings Ltd - Customer Service Agent

* Worked as a bilingual customer service agent.
* Dealt with email and phone inquiries in both English and Japanese using Kana and Cisco programs.
* Performed translation work for the gaming website.

Key Skills
Customer Service bilingual Cisco Customer Service Customer Service Agent Japanese KANA
2007 - 2009

Chartbusters Ltd - Store Manager

* Store management and general administrative duties - stock control, stock and customer database management, sales promotions, etc.
* Staff management including hiring and firing, processing time sheets, etc.
* Managed cash sheets and reconciliations.

Key Skills
Promotions Store Management
2007 - 2009

Chartbusters Ltd - Store Manager

* Store management and general administrative duties - stock control, stock and customer database management, sales promotions, etc.
* Staff management including hiring and firing, processing time sheets, etc.
* Managed cash sheets and reconciliations.

Key Skills
Promotions Store Management
2005 - 2006

Cahill-O'Brien Associates Ltd - Administrator / Accounts payable

* Performed general office management / administrative and secretarial duties for the director in an architect's office. This involved the day to day / monthly processing of accounts payable transactions, in addition to bank reconciliation duties.
* I was also responsible for file management of project work, including scheduling and payment projections.
* My duties incorporated payroll management for staff and credit control for clients. This ensured that finances were maintained in an effective, up to date and accurate manner.
* Prepared and submitted monthly PRSI and P30 Returns.
* Prepared planning permission for varied project work - created site notices, submitted planning permissions with final checks, put site notices in locations, etc.
* Have basic working knowledge of Archicad / AutoCAD / SketchUp / vector works (all drawing programs).

Key Skills
Architect AutoCAD Bank reconciliation Credit Control File Management office management Payroll payroll management
2005 - 2006

Cahill-O'Brien Associates Ltd - Administrator / Accounts payable

* Performed general office management / administrative and secretarial duties for the director in an architect's office. This involved the day to day / monthly processing of accounts payable transactions, in addition to bank reconciliation duties.
* I was also responsible for file management of project work, including scheduling and payment projections.
* My duties incorporated payroll management for staff and credit control for clients. This ensured that finances were maintained in an effective, up to date and accurate manner.
* Prepared and submitted monthly PRSI and P30 Returns.
* Prepared planning permission for varied project work - created site notices, submitted planning permissions with final checks, put site notices in locations, etc.
* Have basic working knowledge of Archicad / AutoCAD / SketchUp / vector works (all drawing programs).

Key Skills
Architect AutoCAD Bank reconciliation Credit Control File Management office management Payroll payroll management

Yukiko Yanai's Education and Qualifications

2009

Bachelor/Degree - FETAC, Payroll

Dun Laoghaire Further Education

I have worked as a shift manager at restaurant during my college years.

2009

Bachelor/Degree - FETAC, Payroll

Dun Laoghaire Further Education

2008

Bachelor/Degree - BTEC HND, Interior Design

Dublin Institute of Design

2008

Bachelor/Degree - BTEC HND, Interior Design

Dublin Institute of Design

Bachelor/Degree - Degree in Environmental Science, (equivalent to Irish Honours Bachelor Degree)

University of Japan

Bachelor/Degree - Degree in Environmental Science, (equivalent to Irish Honours Bachelor Degree)

University of Japan

Yukiko Yanai's Additional Information