Telephone - How often do you have telephone conversations in this job?
Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Structured versus Unstructured Work - To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
Frequency of Decision Making - How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Level of Competition - To what extent does this job require the worker to compete or to be aware of competitive pressures?
Deal With Unpleasant or Angry People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
Time Pressure - How often does this job require the worker to meet strict deadlines?
Coordinate or Lead Others - How important is it to coordinate or lead others in accomplishing work activities in this job?
Importance of Repeating Same Tasks - How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Electronic Mail - How often do you use electronic mail in this job?
Very Hot or Cold Temperatures - How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
Consequence of Error - How serious would the result usually be if the worker made a mistake that was not readily correctable?
Indoors, Not Environmentally Controlled - How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
Pace Determined by Speed of Equipment - How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)