What is Active Listening?
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Occupations that are skilled at Active Listening
Equal Opportunity Representatives and Officers
Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin…
Work Category: Government and Public Administration
Immigration and Customs Inspectors
Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.
Work Category: Law, Public Safety, Corrections and Security
Eligibility Interviewers, Government Programs
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Work Category: Government and Public Administration
Educational, Guidance, School, and Vocational Counselors
Counsel individuals and provide group educational and vocational guidance services.
Work Category: Education and Training
Patient Representatives
Assist patients in obtaining services, understanding policies and making health care decisions.
Work Category: Health Science
First-Line Supervisors of Office and Administrative Support Workers
Directly supervise and coordinate the activities of clerical and administrative support workers.
Work Category: Business, Management and Administration
Education Administrators, Elementary and Secondary School
Plan, direct, or coordinate the academic, administrative, or auxiliary activities of public or private elementary or secondary level schools.
Work Category: Education and Training
Pediatricians, General
Physicians who diagnose, treat, and help prevent children's diseases and injuries.
Work Category: Health Science
Chief Executives
Determine and formulate policies and provide overall direction of companies or private and public sector organizations within guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operati…
Work Category: Business, Management and Administration
School Psychologists
Investigate processes of learning and teaching and develop psychological principles and techniques applicable to educational problems.
Work Category: Education and Training
Loan Counselors
Provide guidance to prospective loan applicants who have problems qualifying for traditional loans. Guidance may include determining the best type of loan and explaining loan requirements or restrictions.
Work Category: Human Services
Clinical Nurse Specialists
Plan, direct, or coordinate the daily patient care activities in a clinical practice. Ensure adherence to established clinical policies, protocols, regulations, and standards.
Work Category: Health Science
Substance Abuse and Behavioral Disorder Counselors
Counsel and advise individuals with alcohol, tobacco, drug, or other problems, such as gambling and eating disorders. May counsel individuals, families, or groups or engage in prevention programs.
Work Category: Human Services
Parts Salespersons
Sell spare and replacement parts and equipment in repair shop or parts store.
Work Category: Agriculture, Food and Natural Resources
Advanced Practice Psychiatric Nurses
Provide advanced nursing care for patients with psychiatric disorders. May provide psychotherapy under the direction of a psychiatrist.
Work Category: Health Science
Internists, General
Physicians who diagnose and provide non-surgical treatment of diseases and injuries of internal organ systems. Provide care mainly for adults who have a wide range of problems associated with the internal organs.
Work Category: Health Science
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of post-secondary education…
Work Category: Marketing, Sales and Service
Dispatchers, Except Police, Fire, and Ambulance
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Dutie…
Work Category: Transportation, Distribution and Logistics
Reservation and Transportation Ticket Agents and Travel Clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to infor…
Work Category: Hospitality and Tourism
Environmental Compliance Inspectors
Inspect and investigate sources of pollution to protect the public and environment and ensure conformance with Federal, State, and local regulations and ordinances.
Work Category: Agriculture, Food and Natural Resources
