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What do Arbitrators, Mediators, and Conciliators do?

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

What are the Main Tasks of Arbitrators, Mediators, and Conciliators?

  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
  • Set up appointments for parties to meet for mediation.
  • Prepare settlement agreements for disputants to sign.
  • Organize or deliver public presentations about mediation to organizations such as community agencies or schools.
  • Analyze evidence and apply relevant laws, regulations, policies, and precedents in order to reach conclusions.
  • Prepare written opinions or decisions regarding cases.
  • Arrange and conduct hearings to obtain information and evidence relative to disposition of claims.
  • Rule on exceptions, motions, or admissibility of evidence.
  • Determine existence and amount of liability, according to evidence, laws, and administrative and judicial precedents.
  • Evaluate information from documents such as claim applications, birth or death certificates, or physician or employer records.
  • Interview claimants, agents, or witnesses to obtain information about disputed issues.
  • Research laws, regulations, policies, or precedent decisions to prepare for hearings.
  • Notify claimants of denied claims and appeal rights.
  • Recommend acceptance or rejection of compromise settlement offers.
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters such as fees, or determine details such as witness numbers or time requirements.
  • Participate in court proceedings.
  • Issue subpoenas or administer oaths to prepare for formal hearings.
  • Authorize payment of valid claims.
  • Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
  • Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
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