Trea Tel

contract specialist at Xerox Europe Ltd

Nationality

Dutch

Current location

Ireland

Work category

Other

Profile Activity

Hi, I'm Trea and live in Ballyjamesduff in Cavan. I've been living in Ireland for the last 8 years. My nationality is Dutch, I'm a hard working woman, who is not afraid to get her hands dirty and is willing to learn. I am also known for my flexibility and cheerful character. I am not too fussy about any future job, wether it is as a contract specialist or working in retail, I don't want to work in a call center anymore.

Trea Tel's Professional Experience

2001 - Present

Xerox Europe Ltd - contract specialist

I started working for Xerox in 2001 as a call center agent, dealing with all incoming queries, wether it being troubleshooting with the customer to fix their broken machne, or ordering supplies. I then moved on to become a member of the back office, meaning dealing with all the customer administration. i.e. Updating adress, sending out quotes, dealing with all incoming queries from partners throughout Europe. I then became a Team Leader for the Dutch Consumables team (8 people) after I helped them out when there was no real discipline in the team, and I helped them out, doing my back office duties at the same time. I discovered this was not what I wanted and came back to the back office as a contract specialist until 31st December 2008, when I was made redundant.

Key Skills
being thorough checking for accuracy Data Entry designing new system manuals evaluating programs load new contracts and update excisting contracts Open Up Time Tool Oracle training and coaching people