Storage Administrator
NationalityIrish
Current locationIreland
Work categoryIT and Technology
EducationBachelor/Degree
Profile Activity
An enthusiastic self starter who has had experience in a variety of positions. Good communicator with an outgoing personality, great organizational skills, ability to manage a workload, and complete tasks to deadline.
Tom O Callaghan's Professional Experience
Storage Administrator
• Point of contact for remotely managed customers.
• Coordinating third parties with support and customers.
• Reporting on and monitoring backup and SAN solutions.
IT Support Engineer
• Implementing corporate desktop migrations from Windows 2000 to XP.
• Communicating with users on site to insure the process is as comfortable as possible.
• Documenting each rollout and any issues encountered.
I.T. Administrator / Helpdesk
• Answering helpdesk calls from staff and solving these problems.
• Supporting office applications including Microsoft office.
• Administrating Windows Servers.
• Imaging and upgrading new PCs and laptops.
• Liaising with facilities department about office re-arrangements and new staff setups.
• Maintaining and troubleshooting office phone system.
• Upgrading phone system with Ericsson IP phones.
Tom O Callaghan's Education and Qualifications
Bachelor/Degree - Software Develoment and Computer Networking
Cork Institute of Technology