Shanie Fitzpatrick - Cisco Core and Small Business Specialist

Business Development Executive and Cisco Core Specialist at Computer 2000



Work category

IT and Technology



Profile Activity

Shanie Fitzpatrick's Professional Experience

2010 - Present

Computer 2000 - Business Development Executive and Cisco Core Specialist

My role in both positions was to help grow the company sales by achieving individual and team targets. I started in the company as a Business Development executive growing accounts and the business revenue. I was then promoted to a Cisco sales specialist where I advised both sales teams and customers of solutions creating quotes and orders.

Growing revenue and over achieving targets.
Customer facing, making sure they had an excellent service from end to end.
Managing a high volume of account sets, following up on deals/bids gaining new customer loyalty.
Helping teach end-users how to uncover new deals for themselves in turn giving them the confidence in me as a trusted partner.
Extensive IT background working closely with Vendors such as Cisco, Microsoft, Netgear, HP, Samsung and many many more.
CSE Qualified - (Cisco Sale Excellence) showing my technical knowledge of Cisco and other networking vendors.
Advising customers of networking solutions.
Training new employees of systems and knowledge.

Key Skills
Business Development Cisco Networking
2008 - Present

Prestent Creditlink Account Recover Solutions - Adviser

My duty as a Debt Collector is to make telephone calls using an automatic dialling system and readily knowing the answers to FAQ.
I have developed technical knowledge to add, change and delete information in the file screens, memorize action codes, properly use forms for department networking, skip tracing methods, and in general mastering the collection system to appropriately and effectively work the debts assigned to myself.
Displaying a professional manner while selling, teaching and showing the debtors or patients how to pay their debts in full within a timely manner will benefit them as well as the creditor. Using the verbal skills and communication techniques taught during the training courses to manage people to the point public.
Accessing letters, sources of needed information and scheduling requirements to achieve successful recovery.
Working unsupervised after the initial training by holding the percentage of debt recovery on the collection desk at industry standards. Minimizing losses while cost effectively estimating probability of successful recovery and implementing decisions on a course of action.

Key Skills
Debt collector Networking

Shanie Fitzpatrick's Education and Qualifications


Diploma - Business

Basingstoke College of Technology

Business, Accounting, Sales, Supply Chain, Law

Bachelor/Degree - ,

Bishop Challoner Catholic Secondary School

Shanie Fitzpatrick's Additional Information


Cisco Sales Essentials (CSE)
Symantec Sales Expert in Symantec Endpoint Protection 12.1