Schubert Agnes - Costumer service agent

Costumer service agent at Blackjack, Heathrow Airport, London

Nationality

Hungarian

Current location

Hungary

Work category

Travel and Tourism

Education

Bachelor/Degree

I lived and worked for a long term in Austria, Germany, Italy and Turkey. I organised freetime programs, did airport transfers by bus, sold excursions, rafting tours and showed the rooms for V.I.P. guests and the club within a tour.
Five years ago I started to work on cruiseships, first in he Mediterranian Sea mostly with american and partly with southamerican guests. We had lecturers from universities, like Harvard, Stanford, Yale, 7,10,14 days cruises focused on different subjects.
To be continued I worked only in riverships, in Holland, Belgium, Germany, Austria and Hungary. I had different positions: receptionist, night audit, hotel assistant. The guests were international: German, Austrian, Swiss, American, English, Australian and Russian.

Since November 2007 I used to live in London, work at the Heathrow Airport, in customer services, helping passengers, guiding passengers and working closely with my team to ensure consistent customer service.

Schubert Agnes's Additional Information

Languages

Interests

Travel, cinema, photography, books, thermal bathes.

Awards

ECDL