Sandra Lyford - Experienced Administrative Assistant/Manager

Administrative Assistant and Receptionist at Guy Thomas Estate Agents

Nationality

British

Current location

United Kingdom

Work category

Admin and Clerical

Education

Certificate

Profile Activity

Professional, fully qualified administrator with expereince in management, excellent customer service, banking, security and general IT. Adaptable, flexible and enjoy learning new skills inorder to develop or enhance my employment. I am an honest, trustworthy individual who likes to give 100% to the role that I am in and am prepared to go "that little bit extra" to achieve a good result like working late to clinch a deal. Looking to work in the Pembrokeshire area of South Wales.

Sandra Lyford's Professional Experience

2011 - Present

Guy Thomas Estate Agents - Administrative Assistant and Receptionist

Working Temporary Part-time. Creating, updating and producing sales brochures. Audio typing. Answering the telephone, Customer services - dealing with customer queries. Booking apointments. Following up potential buyers' viewings and updating Vendors.

Key Skills
Administration Audio typing Customer Services Telephone
2010 - 2011

PRISM - Admin/Office Assistant (part-time)

General administration. Answering the telephone and logging details as required. Petty cash reconcilition. Checking various email accounts and sending out any relevant correspondence to referrals. Updating data on various spreadsheets for monthly and quarterly returns.

Key Skills
Administration cash handling Customer Service Data input and collation IT telephonist typing
2010 - 2011

Quiet Revolution Manufacturing Ltd - Accounts Assistant (part-time)

Currently on a 6-month work placement via the Pembrokeshire County Council’s work placement scheme. Assisting accounts manager with daily inputting of invoices, chasing invoices and statements and ensuring stock is correct on system, along with delivery dates, using Sage Manufacturing. This scheme ends January 28th 2011

Key Skills
Accounts Manager invoices IT Sage telephonist typing
2008 - 2009

Cleddau Financial Services Ltd - Administrator

Data input; dealing with daily post; creating reports using Excel and company software (Quay and various inhouse systems suchas Nucleus); dealing with applications and queries relating to them; general administration duties.

Key Skills
Administration Customer Service data input EXCEL IT skills Reports
2005 - 2008

R K Lucas & Son - Negotiator/Administrator

Preparation of sales particulars using company software and Microsoft Word; audio typing of various reports; effectively interfacing with customers and dealing with queries; receiving and logging information for valuers; collection of rents and authorising repairs on properties; general administration duties.

Key Skills
Administration Audio typing cash handling Customer Service IT skills Repairs Reports
1998 - 2005

Aegis Financial Consultants Ltd - Branch Manager (Promotion)/Administration Manager

Daily running of a busy building society advising on new accounts/bonds being offered by the
company; dealing with customer queries, both written and oral; identifying opportunities to promote/sell other insurance products to customers; supervising and training of staff in regards to the branch policies and regulations, as well as training in the customer application process; follow-up telephone calls/letters relating to customers applications; maintaining personnel files and rotas; full administrative support for IFAs; general office duties.

Key Skills
Administration Cash handling and reconcilition Compliance Customer Service data input IT skills Managerial Training

Sandra Lyford's Education and Qualifications

2010

Certificate - ECDL

Learning Pmbrokeshire

2010

Certificate - Accounting

Sage

1992

Certificate - Business Management

NVQ II

1992

Certificate - Database and Spreadsheets

Intermediary

1992

Certificate - Wordprocessing / Typing

RSAIII

1974

Certificate - 5 GCSE 'O' levels (incl English and Maths)

Pembroke School

Sandra Lyford's Additional Information

Interests

Digital photography; paragliding; bowling; gym; garden

Awards

Learning Pembrokeshire, Narberth (2010)
ECDL
Sage Accounting Level 1
Sage Payroll Level 1
Digital imaging using Photoshop
Webpage design using Dreamweaver
Publisher using Microsoft

SPDC Training Division, Pembroke Dock (1991 to 1992)
NVQ 2 Business Management
RSA III Word processing
RSA III Typing
Pitman Database intermediate
Pitman Spreadsheets intermediate

Pembroke School, Pembroke (1962 to 1974)
5 GCSE O Levels