darkjedi

ESCHER EUROPE LTD - IT Manager/ Systems Administrator

Systems Administrator Edit Escher Group Europe Ltd
Computer Software industry

June 2010 – Present (9 months)

IT Manager/Systems Engineer for the Dublin office for a Software House designing Point of Sale Software for the postal industry and a leading provider of distributed messaging and data management solutions and services.

Duties Include:

¨ Day to Day Administration of Windows network Environment Server/Client
¨ Backups Via Backup Exec 12.5
¨ Windows 2003 Server/ Windows 2008 Server/Win XP/Win 7
¨ Active Directory
¨ Security and Group Policy
¨ Anti-Virus
- Exchange 2007 ( hosted online )
¨ XP, Windows vista and Windows 7 administration
¨ Desktop/Deskside Support
¨ Olivetti and Canon Printer Support and administration
¨ VmWare Workstation/Server ESX and ESXi
¨ Microsoft SQL Server 2000 - 2008
¨ Server and desktop hardware support: Dell, HP
¨ 3com/Cisco appliance management and support
¨ Web site content updates and support
¨ Trade Show setup / Operational support
¨ Support for IT initiatives for infrastructure repair, updates, new services
- SmartPhone and Blackberry
- Day to Day IT Manager Duties and System Admin Duties and IT Projects

IT Administrator

Zenith Technologies (Wyeth BioPharm), Clondalkin
Responsible for administration of all automation systems: Building Management System(BMS), Qualified Building Management System (QBMS) and Manufacturing Control System (MCS) and Vendor Package Equipment. Continuously develop technical knowledge on Process Control System (DeltaV), Network/OS, Database (SQLServer), Site Historian (OSISoft PI) and Coding/Development/Troubleshooting with distributed control systems(DCS). Write/Review/Update Standard Operating Procedures(SOPs) and associated functional design specs (FDS).
Support for 4 Windows Domains (WIN NT, 2003) with over 2000 users and 150 XP PC`s per Domain

Daily backups via Backup Exec
Stratus & DELL Servers support and build
Pc and Server Hardware Support
SQL 2000 and SQL 2005 Administration, Maintaining & querying SQL server databases
Group Policies and User support and User account management
General Admin Duties and Hardware Maintenance
Administration of the Batch Executive, Continuous Historian and RAS Servers controlling Batch in production
Active Directory Windows 2000/2003
HP and Canon Printer Support and Admin
Anti-Virus Server And Client
Installation of security fixes, Service Packs and critical updates as recommended by Software Providers & Hardware Manufacturer
Support of DeltaV Automation Software and the manufacturing software Environment
Maintaining the validated state of the automated systems
Ghost server and client, Imaging of Workstations and servers

BT Ireland - Network Administrator

BT Ireland ( Formerly ESAT Ltd and Ireland on Line - March 1998-Dec 2007)
Network Administrator
In this position I was responsible for day to day administration of the core Cisco (layer 2, Layer3 of the OSI model) internal network, and building Cisco routers and Switches, cabling and network administration. This was an internal position providing level 3 support to customers and to our internal Support team, with experience of design and build of a core ISP network.
Duties Included:
• Building Cisco Routers and Switches
• Cisco Routing and Routed Protocols
• ATM, Leased lines, DSL, Serial E3 and 34 MB Circuit Support and Router Build and cabling
• Management of the ISDN and PSTN Dialup Access Routers
• Cat5/6 Cabling and Fiber Cabling and patch panel build
• Network Troubleshooting using Pings/trace routes /Nagios etc

BT Ireland - Systems Administrator

ESAT BT Ltd
Senior Systems Administrator
In this position I was responsible for design, deployment and upgrading of the Microsoft Windows Network product running Windows Web services and Database support, with day to day administration. This required Web design skills, programming support as well as in depth knowledge of Microsoft and Internet security and web application support. This position required extensive knowledge of the workings of the Internet and Anti-Virus and hacking traits.

Duties Included:
•Windows Systems and Network Administration- NT/ 2000 / 2003
•Active Directory
•IIS 4, IIS 5, IIS 6
•Support for SQL 6, SQL 7 and SQL 2000 and transact SQL
•Security and Group Policy
•Excellent knowledge of WWW, FTP and SMTP protocols
•Excellent knowledge of the Windows operating system and database server administration and design.
•Support for Asp mail, Cdonts, Jmail and other web server email applications
•FrontPage 98/2000/2003 extension support
•Cold Fusion Support , Cold Fusion was also used for ODBC connections from web server to SQL server
•SSL
•Support of Perl, ASP, HTML, CGI and SSI coding
•Web site Statistics and logging via Web Trends
•During this time I was responsible for the support of the current NT servers with design, deployment and upgrading to Window 2000 IIS 5 servers and design, deployment and upgrade to the Windows 2003 II6 servers

Ireland On Line - Corporate Support Engineer

Maintaining customer support of the Corporate Customers for Ireland On line.
Includes support for: ISDN, Leased Line and PSTN Dial up Accounts, SMTP, UUCP Multi Drop and POP3 mail systems and supporting the programs that connect them i.e.: Exchange Server, MDaemon, Team Internet, Exchange Server, SBS and TFS Gateway. Also I support virtual web servers, web site content and programming scripts such as ASP, CGI, HTML and Pearl. Also Extensive knowledge of the working Windows NT environment.

Tech Support

Ireland on Line (ESAT) - Corporate Support Engineer (Previously Named Ireland on Line)

Maintaining customer support of the Corporate Customers for Ireland On line.
Includes support for: ISDN, Liased Line and PSTN Dial up Accounts, SMTP, UUCP Multi Drop and POP3 mail systems and supporting the programs that connect them i.e.: Exchange Server, MDaemon, Team Internet, Exchange Server, SBS and TFS Gateway. Also I support virtual web servers, web site content and programming scripts such as ASP, CGI, HTML and Perl. Also Extensive knowledge of the working Windows Nt environment.

Ireland On line - Technical Support Representative

Technical Support for Win95/Win98, Win 3,x and Win Nt and Apple Macs,
Covering all aspects of Modem support, Internet access and Email to TCP/IP and IOL Software, FTP, Telnet, WWW, POP3, IMAP and SMTP protocols.

Tech Support

1999 Ireland On Line - Technical Support Representative

Technical Support for Win95/Win98, Win 3,x and Win Nt and Apple Macs,
Covering all aspects of Modem support, Internet access and Email to TCP/IP and IOL Software, FTP, Telnet, WWW, POP3, IMAP and SMTP protocols.

currently studying - MCSA 2008 ( MCITP 2008 )

Dorset College

Bachelor/Degree - , Marketing

Institute of Technology, Tallaght

Bachelor/Degree - , Marketing

Institute of Technology, Tallaght

Bachelor/Degree - , I.T

Various

Links

• Linkedin Profile - http://www.linkedin.com/in/roberthickey32