Physical and social factors that influence the nature of work.

Interpersonal Relationships describes the context of the job in terms of human interaction processes.
Physical Work Conditions describes the work context as it relates to the interactions between the worker and the physical job environment.
Structural Job Characteristics involves the relationships or interactions between the worker and the structural characteristics of the job.

• Consequence of Error - How serious would the result usually be if the worker made a mistake that was not readily correctable?
• Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
• Coordinate or Lead Others - How important is it to coordinate or lead others in accomplishing work activities in this job?
• Cramped Work Space, Awkward Positions - How often does this job require working in cramped work spaces that requires getting into awkward positions?
• Deal With External Customers - How important is it to work with external customers or the public in this job?
• Deal With Physically Aggressive People - How frequently does this job require the worker to deal with physical aggression of violent individuals?
• Deal With Unpleasant or Angry People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
• Degree of Automation - How automated is the job?
• Electronic Mail - How often do you use electronic mail in this job?
• Exposed to Contaminants - How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
• Exposed to Disease or Infections - How often does this job require exposure to disease/infections?
• Exposed to Hazardous Conditions - How often does this job require exposure to hazardous conditions?
• Exposed to Hazardous Equipment - How often does this job require exposure to hazardous equipment?
• Exposed to High Places - How often does this job require exposure to high places?
• Exposed to Minor Burns, Cuts, Bites, or Stings - How often does this job require exposure to minor burns, cuts, bites, or stings?
• Exposed to Radiation - How often does this job require exposure to radiation?
• Exposed to Whole Body Vibration - How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?
• Extremely Bright or Inadequate Lighting - How often does this job require working in extremely bright or inadequate lighting conditions?
• Face-to-Face Discussions - How often do you have to have face-to-face discussions with individuals or teams in this job?
• Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer?