What is Resolving Conflicts and Negotiating with Others?
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Occupations that perform the activity Resolving Conflicts and Negotiating with Others
Arbitrators, Mediators, and Conciliators
Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.
Work Category: Law, Public Safety, Corrections and Security
Sheriffs and Deputy Sheriffs
Enforce law and order in rural or unincorporated districts or serve legal processes of courts. May patrol courthouse, guard court or grand jury, or escort defendants.
Work Category: Law, Public Safety, Corrections and Security
Human Resources Managers
Plan, direct, or coordinate human resources activities and staff of an organization.
Work Category: Business, Management and Administration
First-Line Supervisors of Correctional Officers
Directly supervise and coordinate activities of correctional officers and jailers.
Work Category: Law, Public Safety, Corrections and Security
Child, Family, and School Social Workers
Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist parents, arrange …
Work Category: Human Services
Clergy
Conduct religious worship and perform other spiritual functions associated with beliefs and practices of religious faith or denomination. Provide spiritual and moral guidance and assistance to members.
Work Category: Human Services
Lawyers
Represent clients in criminal and civil litigation and other legal proceedings, draw up legal documents, or manage or advise clients on legal transactions. May specialize in a single area or may practice broadly in many areas of l…
Work Category: Law, Public Safety, Corrections and Security
Claims Examiners, Property and Casualty Insurance
Review settled insurance claims to determine that payments and settlements have been made in accordance with company practices and procedures. Report overpayments, underpayments, and other irregularities. Confer with legal counsel…
Work Category: Finance
Reservation and Transportation Ticket Agents and Travel Clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to infor…
Work Category: Hospitality and Tourism
Gaming Managers
Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.
Work Category: Hospitality and Tourism
Purchasing Managers
Plan, direct, or coordinate the activities of buyers, purchasing officers, and related workers involved in purchasing materials, products, and services. Includes wholesale or retail trade merchandising managers and procurement man…
Work Category: Business, Management and Administration
Healthcare Social Workers
Provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family care givers, providing patient education and counseling, and makin…
Work Category: Human Services
Equal Opportunity Representatives and Officers
Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin…
Work Category: Government and Public Administration
Chief Executives
Determine and formulate policies and provide overall direction of companies or private and public sector organizations within guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operati…
Work Category: Business, Management and Administration
Gaming Supervisors
Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house …
Work Category: Hospitality and Tourism
Police Patrol Officers
Patrol assigned area to enforce laws and ordinances, regulate traffic, control crowds, prevent crime, and arrest violators.
Work Category: Law, Public Safety, Corrections and Security
Correctional Officers and Jailers
Guard inmates in penal or rehabilitative institutions in accordance with established regulations and procedures. May guard prisoners in transit between jail, courtroom, prison, or other point. Includes deputy sheriffs and police w…
Work Category: Law, Public Safety, Corrections and Security
Real Estate Sales Agents
Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes a…
Work Category: Marketing, Sales and Service
School Psychologists
Investigate processes of learning and teaching and develop psychological principles and techniques applicable to educational problems.
Work Category: Education and Training
Government Property Inspectors and Investigators
Investigate or inspect government property to ensure compliance with contract agreements and government regulations.
Work Category: Government and Public Administration
