vivienne O'Reilly - experienced hr administrator with people soft skills

HR Coordinator at Enterprise Rent A cAR

Nationality

Irish

Current location

Ireland

Work category

HR and Recruitment

Education

Bachelor/Degree

vivienne O'Reilly's Loss Control Administrator role at Enterprise Rent A Car (2008 - 2009)

• Investigate negotiate and evaluate claims
• Working damage claims from inception to settlement
• Negotiating with Third parties on settlement
• Liaising with Liability handlers
• Preparing invoice to be sent to customer or insurance companies.
• Contacting customer to negotiate on settlements of claims
• Handling incoming calls from customers
• Ability to work under pressure to achieve monthly targets
• Credit control –responsible for overseeing €100,000 of losses each month for collection
• Preparing invoices to be sent to customer or insurance companies
• Contacting customers for outstanding invoices
• Auditing rental locations so that the meet underwriting criteria
• Working within a team environment to meet group targets and personal targets
• Responsible for providing coaching and guidance to my assigned rental locations when conflict situations may arise with customers and offering advice on how they can improve performance in there underwriting
• Basic accounting entry’s using excel for updating payments received
Additional responsibility; providing cover for Out of Hours vehicle releases as part of our company’s commitment to assistance providers; ensuring customers meet underwriting and renting criteria, liaising with customer and security company for vehicles to be released. Ensuring excellent customer service by providing solutions to all customer requests in an effective manner.

Company

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SkillMap®

 

Driving licence

(15 years)

Customer Service

(2 years)

Admin attention to detail

(2 years)

Auditing

(2 years)

claims

(4 years)

Credit Control

(2 years)

Custoemr Service

(2 years)

EXCEL

(2 years)

invoices

(2 years)

negotiating

(2 years)
 

settlements

(2 years)

targets

(2 years)
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
15 years
2 years
2 years
2 years
4 years
2 years
2 years
2 years
2 years
2 years
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022
2 years
2 years