Margaret Harvey - I Have worked as a Department Manager in England for many years which as developed my leadership and interpersonal skill.

Voluntary Worker at Womens Network

Nationality

British

Current location

Ireland

Work category

General Management

Sales Duties, Stock Control, Staff management, Management Key Holder, Excellent Customer Service Skills, Training Manager, Excellent Communication and Interpersonal Skills, To be first point of customer contact, Good listening skills, The ability to analyse and retain information, To be able to work to specific targets and service levels within tight deadlines.

Margaret Harvey's Professional Experience

2010 - Present
Key Skills
Administration
2007 - 2008

Supa Valu Boyle - Bakery Assistance

Responsible for orders, General baking duties, displayed product,
First point of customer contact,
Using incentives for increasing sales, Responsible for cooler and freezer

2006 - 2006

HSBC Bank - Insurance Assessor

Dealing with customer on the phone on a daily bases Assessing insurance claims for the credit card knowing the Law for Unemployment and Sickness Dealing with different problems from customers sending correct information to customers Processing Insurance claims

2005 - 2006

Laptop Solutions - Administrator

Creating invoices and purchase orders receiving telephone orders from customers
Faxing orders to suppliers Filing Postage and packaging

Verified
Key Skills
Filing invoices Purchase Order Telephone Faxing Suppliers Postage Packaging
2003 - 2005

TKMaxx - Floor Manager

Being highly responsible for a department dealing with customers on a daily basis
Being a team leader of a large group of associates having the responsibility for opening and closing the store the responsibility of Rota’s Good customer service
Excellent Communication and Interpersonal

Key Skills
Customer Service Customer Service Highly Responsible Communication Interpersonal Skills team leader

Margaret Harvey's Education and Qualifications

1981

second level/high school education -

Castle Vale Comperhensive

1981

second level/high school education -

Castle Vale Comperhensive

College Level -

Margaret Harvey's Additional Information

Languages

Interests

Gardening, Walking, And Making Birthday Cards For The Family.

Awards

IT ECDL Course
FETAC (NCVA) Level 5