Customer Service
| Members: | 1807 |
| Founded: | 22nd Feb 2010 |
| About: | This group is for anyone who has worked or works in Customer Services, and would like to share common interests, issues and advice with other group members. Feel free to share your stories of dealing with customers and how you handled the situation, Or ask for advice on how to handle a particular customer situation. We're here to help each other! |
Oscar Andres Meza Salas said
hola,or hi someone out there!I`m oscar from barranquilla colombia,I ' ve tried to be working on bilateral,but it has been impossible,and I don't know why! Fri Aug 1 17:59:34
SAP Solution said
Hello, We are freelancers ready to implement offshore SAP BASIS, GRC and Security Projects. Please reach at http://sapsolution.gloabl@gmail.com for more information. Sun Apr 20 09:45:27
Worky.com said
Experienced Receptionist wanted in busy sports and beauty salon in Dublin City Centre today! http://t.co/EDybJ8Eq #jobfairy #jobs #worky Wed Mar 7 16:13:44
Brian Khumalo said
Hi folks, just a thought and probably something in most service providers' minds.....who's responsibility is it for the quality of 'Customer Service' in an organisation? What about cross functionally (internally between departments) - how important is it? Sat Dec 3 22:45:58
Caroline Marie said
Customer Experience Management in Telecoms Event, 24-27th January 2011, Le Meridien, Piccadilly, London http://bit.ly/gHJ7gn Mon Jan 17 15:46:50
Ronald Hughes started a new topic What should you learn about customer service
In this video we talk about how to train customer service! http://www.youtube.com/watch?v=IpIEGhLQauM more Mon Nov 1 17:39:10
Caroline Marie started a new topic Useful Event for those working in Customer Service
http://www.ccma.ie/page.php?s=events&id=273&c=20 more Tue Sep 28 16:11:00
Ronald Hughes started a new topic Why is business poor at customer service
http://contactignition.wordpress.com/2010/08/30/why-business-is-awful-at-customer-service/ more Wed Sep 1 12:44:15
Ronald Hughes commented on The Ten Commandments of Great Customer Service
Not so sure that was a good articlehttp://contactignition.blogspot.com/2010/06/response-to-blog-on-worky.html more Thu Jun 17 14:32:21
A S commented on Subordinates do not obbey the manager cos he is their friend....
The Manager should be able to gain the friendship of those he or she has to manage, but have the skill to be respected for the Job they have,The key " Communication" if your team know what is expected for everyone then fr… more Thu Jun 17 11:54:43
Caroline Marie started a new topic The Ten Commandments of Great Customer Service
A good article on how to keep your customers happy...http://marketing.about.com/od/relationshipmarketing/a/crmtopten.htm more Wed May 5 11:03:49
Ronald Hughes commented on Subordinates do not obbey the manager cos he is their friend....
No one follows based on friendship or for that matter because you are a manager. Leadership is what established followers. I have a little problem with the word obbey here as well, it sounds like the manager is a dictator. People follow instructions w… more Tue Apr 13 10:42:10
Alibek Kalaev started a new topic Subordinates do not obbey the manager cos he is their friend....
What is your opinion, what should manager do in this situation. more Mon Mar 1 10:25:01
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