Gillian Smith - Senior Administrator with a Design Background

Senior Administrator at The National Treatment Purchase Fund

Nationality

Irish

Current location

Ireland

Work category

Media and Design

Education

Bachelor/Degree

Fields of Interest

Dec-04/Present
Actress/Stage Designer/Stage Manager
The Millbank Theatre, Rush, Co. Dublin

Support in Managing all areas of the Theatre

Graphic Design for brochures, posters and programmes etc

Stage Design, Presentation and Management

Played the part of Grace Kelly in “Dial M for Murder” this year; 2012


Sep-10/Present
Group Secretary & Scout Leader
38th Rush Scouting Group

Taking the minutes for our monthly Group Council

Providing children of 6 to 9 years with appropriately challenging weekly meetings

Participating in group planning meetings

Attending training programs for the position which include regular sharing sessions, special interest and outdoor activity skills

Carrying out official duties such as Guard of Honors, Fundraising Events etc

Attending National & County Events

Achievements/Courses obtained through Scouting Ireland: * Welcome to Scouting * Child Protection Awareness - Stages 1 & 2 * The 'One Programme'

Gillian Smith's Professional Experience

2007 - Present

The National Treatment Purchase Fund - Senior Administrator

Responsibilities:

Responsible, as part of the Patient Care Liaison Team for the day to day operation of the NTPF systems with the specific responsibility for the day to day operation of systems in relation to allocated hospitals/health service executive areas

Creating Pivot Reports using Excel to identify more clearly the issues in my allocated hospitals

Processing and running reports on a daily and weekly basis using our Crystal Reporting System to enable me to monitor our allocated hospitals’ performance and to support them in relation to same

Liaise with NTPF management regarding the development and implementation of NTPF Procedures & Guidelines

Liaising internally with other members of the PCLT, finance unit & others as required in discharging the duties of the post. Liaising
externally with NTPF Liaison Officers & others as appropriate in referring and treating hospitals

Designing and producing documents such as our Annual Reports (please see NTPF website) System Manuals, Bulletins and all other marketing material using Microsoft Office, Publisher and Photoshop

Working within service level agreements when validating, authorising & inputting referrals and checking & inputting discharge documentation

Operating a CAN Tracking & Outlier Query System for each of our assigned areas/hospitals on a case by case basis Making recommendations for improving the standard and efficiency of the service

Operating NTPF Lo-call system and carrying out reception duties and other ad hoc duties when required

Logging any IT issues as they arise and resolving many minor IT issues personally

Achievements: The NTPF Annual Reports 2009 & 2010

Key Skills
A positive attitude with a good sense of humour Ability to develop and train staff Commercially aware with great marketing knowledge Excellent telephone manner Flexible & adaptable Great team skills with the ability to interact with senior people at all levels within a cross section of industries Highly Confidential Strong Commitment to and understanding of client service Very organised with great attention to detail Wide analytical and technical experience
2005 - 2007

The National Treatment Purchase Fund - Finance Officer

Responsibilities:

Full administrative support to the Finance and Operations Team

Processing all invoices and discharge summaries -

Troubleshooting and resolving all queries related to internal management systems

Liaising with suppliers & others to ensure that supplier queries are dealt with as quickly and efficiently as possible

Reconciling the purchase invoices and approving for cheque run

Monitoring and approving all travel arrangements for all colleagues, patients and senior medical staff

Maintenance of the day to day accounts and reporting to the Financial Director

Gate keeper for all documentation, giving final authorisation and relaying to appropriate departments

1994 - 2004

Dublin Buisness School - Support Administrator

THIS JOB WAS A SUMMER PLACEMENT ONLY

Responsibilities:

Administrative support to all Directors across the group and assisting in the delivery of their targets in a multi-lingual environment

Hosted corporate events such as open days and enrolment days

Tracked marketing leads and followed through with company brochures and information etc.

Distributed marketing support materials externally and internally

Maintained the marketing database and the filing system nd co-ordinated departmental archiving

Key Skills
Administrative support Filing Marketing multi-lingual
1997 - 1997

Lir Chocolates - PA to both partners and support to the Sales and Marketing Managers

Responsibilities

Hosted Corporate Events for high profile net worth clients to include Brown Thomas, Dublin Airport and many more

Maintenance & up-keep of exhibition stands around the country of Ireland

Compiling and creating presentation boards

General Administration and PR Work

Various other ad hoc tasks

Key Skills
Administration General administration
1996 - 1996

Martin Hayden & David Hardiman, Barristers at Law - Legal Secretary to Both Partners

Responsibilities:

Meeting and greeting visitors

Providing full administrative and secretarial support to both partners

High volumes of fast and accurate audio typing, screening calls, diary management, filing, archiving and general administration

Organised all meetings – set agendas

Prioritised all incoming emails, calls and postal mail: replied, co-ordinated and directed to appropriate person’s

Key Skills
Administration Audio typing diary management Filing General administration

Gillian Smith's Education and Qualifications

2005

Bachelor/Degree - Interior Design

University of Lincoln, U.K.

Modules:

(Year 1) Design Primer 1 & 2, Space, Cad Studies, Design Theory, Comprehensive Design, History & Theory of Architecture, Information Technology Skills & Technical Studies
(Year 2) Comprehensive Design, Reflection on Cultural Themes on Interiors, Design & Society, Component Design, Cad Studies & Technical Studies
(Year 3) Comprehensive Design, Applied Design Theory, Professional Studies, Detailed Design and Independent Dissertation

1999

Diploma - Interior Design

Colaiste Dhulaigh {Rosary College of Art & Design} Springdale Road, Raheny, D5

Modules:

Computer Aided Design, Printed Textiles, Appreciation of Art/Craft/Design, Communications, Architectural Drawing, Building Technology, 3D Studio, Furniture Design & Construction, History of Architecture, Combined Materials, Work Placement and Portfolio Development

1998

Certificate - Interior Design

Colaiste Dhulaigh {Rosary College of Art & Design} Springdale Road, Raheny, D5

1995

Diploma - Travel & Tourism

Portobello College, Dominick Street, D1


Modules:

Structure of Travel & Tourism, Characteristics of World Resorts, Retail Travel Operations and Business Communications

1995

Certificate - Word Processing Elementary using Microsoft Word for Windows

Dorset College, 64a Lower Dorset Street, Dublin 1.

1994

second level/high school education -

St. Joseph’s Convent, Convent Lane, Rush, Co Dublin

Awards:

(1994) Leaving Certificate
(1992) V.P.T.P Course
(1991) Intermediate Certificate

Gillian Smith's Additional Information

Memberships

The Millbank Theatre, Rush, Co. Dublin

38th Rush Scouting Group, Rush, Co.Dublin

DiveInnScuba, Trinity Leisure Centre, Clongriffin

Awards

2011
Change Management, EAP Consultants Ltd
2011
Certificate in Fire Warden Training, Denis O’Sullivan Safety Services Ltd
2011
Quality in Healthcare Training, Irish Society for Quality in Healthcare (ISQSH)
2010
Certificate in Advanced Communication, EAP Consultants Ltd
2009
Certificate of Achievement / Customized Microsoft Publisher Course, Sure Skills
2009
Certificate in the Excellence of Customer Service (Attitude & Skills), Jefferson Training
2009
Managing Conflict & Complaints, EAP Consultants Ltd
2007
Certificate in Advanced Excel, Bua Training
2007
Certificate in Microsoft Front Page, Bua Training
2006
Certificate in Advanced Microsoft Word, Bua Training
1992
First Honours Award for Speech and Drama, Irish Board of Speech and Drama