Gillian O'Brien

* Co-ordinated the translation of Oracle University courseware to 9 core languages for internal customers in Oracle EMEA, APAC and Latin America.
* Scheduled and managed delivery of approximately 200 translated courses per annum covering online, hardcopy and classroom delivery formats.
* Managed distribution of workloads across 11 in-country translation vendor companies worldwide.
* Forecast, monitored and reported on annual budget of $5 million.
* Developed and documented a standard process for the collation, planning and translation execution of Oracle University customer requirements.
* Presented and implemented standard process to new customers to ensure that the translation solution adapted where required accommodating geographical and cultural specific needs.
* Developed and administered Oracle Database and user interface for the organisation and reporting of Oracle University translation projects on an internal global basis.
* Managed scheduling and delivery of translation of 2 RDBMS products to 28 languages working with internal engineering teams and external translation vendor companies.
* Aggregated and documented the WPTG department translation budget forecast, spend and metrics on a monthly basis.