Crionna Doyle

Receptionist at Selsdon Park Hotel and Golf Course

Current location

Ireland

Work category

Education

Diploma

I am a third year Event Management with Public Relations student, aged 21. I am just finished studying in Galway Mayo Institute of Technology. I am looking for full or part time work in Ennis Co. Clare.
I have great communicational skills and deal well with customers. I have great organisational skills also and planning skills. I have been complemented on my team work and also my quick development. I can multi-task and work well under pressure. I make sure not to panic in crisis situations but think quick to access the situation.
I work well with colleagues and make great relationships with my peers and managers. I am a team player and love to keep busy in my work environment.
Contact information 0868809643 or email crionna.doyle@hotmail.com

Crionna Doyle's Professional Experience

2012 - 2012

Selsdon Park Hotel and Golf Course - Receptionist

May 2012- Dec 2012:
Selsdon Park hotel and Golf Course,
126 Addington Road,
Surrey,
South Croydon,
United Kingdom.
Duties: Worked in as a receptionist in front office and also sales office. To deliver high customer care and satisfaction, to go over and beyond to exceed guests needs and wants, to thoroughly check-in and check-out guests, security or cash and prevention of fraud, welcome all guests and to be polite and courteous.

Key Skills
customer care Opera skills, reservation skills, food and beverage experience, receptionist, front office skills, sales office, wedding planning, event planning, administration, welcoming, polite, courteous Receptionist
2011 - 2012

Boys2Men - Sales Assistant

August 2011- May 2012:
Boys2Men Men’s clothing store,
Ennis, Co. Clare.
Duties: Worked as sales assistant, did stock takes, and designed window displays, dealt with customer queries.

Key Skills
customer service, till skills, pdq machines Sales Assistant
2010 - 2012

Queens Nightclub - Barmaid

May 2010- May 2012:
Queen’s Nightclub,
Ennis, Co. Clare.
Duties: Barmaid in the nightclub. Welcomed guests, served alcoholic beverages, made sure my bar was safe to work in and clean at all times.

Key Skills
quick, health and safety, fun and outgoing person
2010 - 2011

Galway-Mayo Institute of Technology - Bar Operations, Front office and Restaurant

Sep 2010- May 2011:
Trained in bar operations, front office operations and restaurant operations. I was trained through my first year in G.M.I.T while studying Event Management.

Key Skills
Event Management silver service, wiping down tables, clearing tables correctly, taking orders, serving food, smiling and approchable
2009 - 2010

Irish Cancer Society - Sales Assistant

Oct 2009- May 2010
Irish Cancer Society Charity Shop
Ennis, Co. Clare.
Voluntary work
Duties: Worked as sales assistant, organised, steamed and tagged clothes, worked on till and dealt with customer’s queries.

Key Skills
People Skills, polite and friendly Sales Assistant
2006 - 2006

Clare People Newspaper - Promotional Staff

May 2006-Aug 2006
Clare People Newspaper
Promotional work,
Ennis, Co. Clare.
Duties: Promoted the newspaper, dealt with customer queries and provided customers with information about the newspaper.

Key Skills
Good communicational skills, friendly, outgoing, working well on own initiative promotional

Crionna Doyle's Education and Qualifications

2013

Diploma - Business with Event Management with Public Relations

Galway and Mayo Institute of Technology

2010-2013:
Galway-Mayo Institute of Technology Bachelor of Business and Event management with Public Relations.

2010

Certificate - Marketing with French

Limerick College of Further Education

2009-2010:
Limerick College of Further Education
Award: FETAC award in Marketing Level 5, 5 Distinctions, 3 Merits and 2 pass. Marketing Practice, communications, French, bookkeeping and payroll, computerized accounts, behavioural studies, desktop publishing, work experience, word processing and statistics.

2009

second level/high school education -

Coláiste Muire School, Ennis

2004-2009:
Colaiste Muire Secondary School
Award: Leaving Certificate 2009 Award English(HD1), Maths(OD1),Irish(OC2), Home Economics(HC2), German(OC3), Biology(OC3), Accounting(OA2), Link Modules(Merit)

Crionna Doyle's Additional Information

Interests

Interests:
I was a member of my local hub and also help out in my local youth centre. I also like to do voluntary work in the Irish Cancer Society charity shop. I think that I have the skills and qualities to work in a busy work environment. I know how to deal with customers and if they wanted any help with finding something I would always help them to the best of my ability. I think it is very important to have good communication skills so that customers will be able to approach you if they needed your assistance. I love to meet new people and interact with customers and fellow colleagues.

Awards

Computer Literacy:
Highly Proficient in the use of Microsoft Word, internet and e-mail. I completed Link Modules Program in Colaiste Muire. I completed Word processing with a distinction and desktop publishing with a merit and also computerized bookkeeping with a distinction. Highly trained in Opera which is a system used in hotels for front office and also throughout the hotel

Personal Skills:
I have good communicational skills, social skills and I can meet a target. I also work well on my own initiative. I feel I am a determined person and I will try my best at everything I do and will always get my work done. I think I am a motivated person and I can achieve anything I work hard at and put my mind to it. I am a friendly person who is approachable and I have good social skills. I have great people skills from working in a four star hotel, dealing with guests and making sure they feel welcome at all times.

Achievements:
I completed my Leaving Certificate and also a FETAC award in Marketing.