Tom O Callaghan
| Public Url: | http://www.worky.com/profile-tomocallaghan11 |
| Work category: | IT and Technology |
| Education: | Bachelor/Degree |
| Nationality: |
Irish |
| Role: | Storage Administrator |
| Location: | Ireland |
About Me
An enthusiastic self starter who has had experience in a variety of positions. Good communicator with an outgoing personality, great organizational skills, ability to manage a workload, and complete tasks to deadline.
Work Experience
Storage Administrator
2009 - present• Point of contact for remotely managed customers.
• Coordinating third parties with support and customers.
• Reporting on and monitoring backup and SAN solutions.
IT Support Engineer
2009 - 2009• Implementing corporate desktop migrations from Windows 2000 to XP.
• Communicating with users on site to insure the process is as comfortable as possible.
• Documenting each rollout and any issues encountered.
I.T. Administrator / Helpdesk
2005 - 2007• Answering helpdesk calls from staff and solving these problems.
• Supporting office applications including Microsoft office.
• Administrating Windows Servers.
• Imaging and upgrading new PCs and laptops.
• Liaising with facilities department about office re-arrangements and new staff setups.
• Maintaining and troubleshooting office phone system.
• Upgrading phone system with Ericsson IP phones.