Angeleyes

General Assistant to Personnel Manager

Nationality

Irish

Work category

Other

Education

Certificate

Angeleyes's Professional Experience

2005 - Present

General Assistant to Personnel Manager

I started off working in Tesco as a General Assistant in Gorey Co. Wexford in the Deli. I joined the Options programme in store to move to MAnagement. i was then moved to the Drapery Department. I then applied for a position in Store as the Training Sponsor and Wages Clerk. I got that position and it opened my eyes as to how a large Store operates. i continued with my development to become a Section Manager. In August 2006 I applied for a job in HEad Office in Dun Laoghaire. to work in HR Retail. This role was very varied and wasnt a typical 9 to 5 job. With Retail everyday is different which i love. I orgainised the yearly Personnel Managers Conference with the help of an outside Event Company. I organised 3 events. I also organised the running of Store Managers Academy. This is where senior managers in Store go for further training to become Store Managers. I also had to collate KPI's from 115 Stores. Worked on various HR Projects that were being launched to Stores. In June 2008 I decided to move back to Limerick and get a transfer with Tesco. I got the job of Personnel Manager in a Store close to home. This role is very varied. Duties would include - payroll, achieing KPI's, Discipline and Grievence procedures. Being the People Champion. Duty Manager, Acting as Store Manager in the absence of Store Manager and Trading Manager. Using computer applications Microsoft Office and in house Systems. Customer Service - dealing with complaints and queries and dealing with the them in a friendly and timely manner. Making sure the Store is keeping legal - Health and safety, Working Time Act. Security - making sure all staff are protected and safe in their jobs.

Key Skills
Customer Service Microsoft Office Payroll security Training
2002 - 2004

Assistant Manager

I started off working as a Part timer with Statoil in 2000 while going to college. I then worked my way up to be Assistant Manager by 2004. Role involved - Achieving Store KPI's - Sales, Waste, Payroll. ORdering of Stock.Managing invoices. Stocktaking. Management and training of Staff. Customer Service - dealing with Customer Complainets and queries. Working closely with the Gardai / Security personnel in relation to theft of Stock/Petrol. MAking sure that we were complient with HACCP for the Deli and Store Hygeine.

Key Skills
Customer Service Payroll sales security Training

Angeleyes's Education and Qualifications

2008

Certificate - Human Resource Management

Dublin Institute of Technology

2001

Certificate - Information Technology

Limerick Senior College