Paul Aherne - Duty Manager-Operations at Abtran

Duty Manager-Operations at Abtran



Work category

Customer Service


Higher Diploma

Profile Activity

Paul Aherne's Professional Experience

2010 - Present

Abtran - Duty Manager-Operations

Responsible for the delivery of daily, weekly and monthly contractual SLA's to our client. Ensuring that account resources are maximised. Driving best practice and maximum efficiencies across all business streams. Identifying and reporting on training needs and succession planning. Closely working with Scheduling Department on Capacity Planning. Process Improvement Identification.

2009 - 2010

Paul Aherne's Education and Qualifications


Higher Diploma - Arts - English and Geography Joint Hons. H.Dip Management and Marketing

University College Cork

Paul Aherne's Additional Information