Duty Manager-Operations at Abtran
NationalityIrish
Work categoryCustomer Service
EducationHigher Diploma
Profile Activity
Paul Aherne's Professional Experience
2010 - Present
Abtran - Duty Manager-Operations
Responsible for the delivery of daily, weekly and monthly contractual SLA's to our client. Ensuring that account resources are maximised. Driving best practice and maximum efficiencies across all business streams. Identifying and reporting on training needs and succession planning. Closely working with Scheduling Department on Capacity Planning. Process Improvement Identification.
2009 - 2010
Paul Aherne's Education and Qualifications
2008
Higher Diploma - Arts - English and Geography Joint Hons. H.Dip Management and Marketing
University College Cork
Paul Aherne's Additional Information
Links
- Linkedin Profile - http://www.linkedin.com/pub/paul-aherne/52/282/3a7