Patricia Jurkowska - Student at Athlone Institute of Technology

Shop Assistant at Mamma Mia Ristorante

Nationality

Polish

Work category

Accounting and Finance

Education

Bachelor/Degree

Profile Activity

Hard-working, self-motivated individual with a passion for accounting. Driven to achieve excellent standards of work and accuracy. Strong team player with the ability to both interact with and to lead colleagues. Able to work well under pressure and to deadlines.

Patricia Jurkowska's Professional Experience

2012 - Present

Mamma Mia Ristorante - Shop Assistant

- Able to adopt to a new working environment in a short period of time
- Performing all types of customer service including handling inquiries and complaints
- Responsible for taking delivery orders and table bookings
- Operating cash register and handling cash
- Able to switch between different tasks to provide help where it is most needed during busy times

Key Skills
Customer Service Customer Service
2012 - Present

Mamma Mia Ristorante - Shop Assistant

- Able to adopt to a new working environment in a short period of time
- Performing all types of customer service including handling inquiries and complaints
- Responsible for taking delivery orders and table bookings
- Operating cash register and handling cash
- Able to switch between different tasks to provide help where it is most needed during busy times

Key Skills
Customer Service Customer Service
2005 - 2012

Roma Café, Mullingar, Co - Waitress

- Overcame difficulties such as no previous experience, language barrier, was able to learn quickly and became an excellent waitress in short period of time
- Acted as an interpreter when problems happened with communication between the management and the Polish employees who did not have good English
- Made sure that the food served met the customer's requirements and was prepared to the Health and Safety Standards
- Flexible in working hours (e.g.overtime, late weekend nights)
- Developed an ability to work under pressure and to deal with difficult customers
- Trained and supervised new staff on customer service and till management

Key Skills
Customer Service Customer Service Health and safety waitress
2005 - 2012

Roma Café, Mullingar, Co - Waitress

- Overcame difficulties such as no previous experience, language barrier, was able to learn quickly and became an excellent waitress in short period of time
- Acted as an interpreter when problems happened with communication between the management and the Polish employees who did not have good English
- Made sure that the food served met the customer's requirements and was prepared to the Health and Safety Standards
- Flexible in working hours (e.g.overtime, late weekend nights)
- Developed an ability to work under pressure and to deal with difficult customers
- Trained and supervised new staff on customer service and till management

Key Skills
Customer Service Customer Service Health and safety waitress
2008 - 2008

Environmental Section, Westmeath County Council - Office Assistant

Office assistant (work experience, part of FÁS Course)
Responsible for:
- Data input
- Archiving
- Typing letters and other documentation
- Taking phone messages during management absence
- Assisting in various types of office work at secretarial and managerial level

Key Skills
data office assistant typing
2008 - 2008

Environmental Section, Westmeath County Council - Office Assistant

Office assistant (work experience, part of FÁS Course)
Responsible for:
- Data input
- Archiving
- Typing letters and other documentation
- Taking phone messages during management absence
- Assisting in various types of office work at secretarial and managerial level

Key Skills
data office assistant typing

Patricia Jurkowska's Education and Qualifications

2013

Bachelor/Degree - Bachelor (Honors) of Arts in Accounting,

Athlone Institute of Technology

Best student in Office Management 2011, Student of the year 2010-2011, Leader of a team participating in Global Business Challenge 2013

2013

Bachelor/Degree - Bachelor (Honors) of Arts in Accounting,

Athlone Institute of Technology

2012

Bachelor/Degree - Bachelor of Business (Ordinary Degree),

Athlone Institute of Technology

2012

Bachelor/Degree - Bachelor of Business (Ordinary Degree),

Athlone Institute of Technology

2011

Bachelor/Degree - Higher Certificate, Business Administration and Management, General

Athlone Institute of Technology

2011

Bachelor/Degree - Higher Certificate, Business Administration and Management, General

Athlone Institute of Technology

Patricia Jurkowska's Additional Information

Interests

Passionate about healthy life style. Frequently following magazines and books promoting it. Introduced well-balanced diet, regular exercise and organic products at home and friend's households. Use baking and gardening as anti-stress therapy.