Patrice Murphy - Overseas Holiday Representative with Budget Travel 2007 - 2009

Fon a Bet Agent at Boylesports

Nationality

Irish

Current location

Ireland

Work category

Customer Service

Education

Certificate

Profile Activity

Patrice Murphy's Professional Experience

2010 - 2010

Boylesports - Fon a Bet Agent

Duties included receiving inbound calls from new and existing clients in a professional and friendly manner. Using the betting system to place bets efficiently and accurately, finding information such as results and prices, customers' balance queries, visa payments, previous bets, etc. Responding to customers requests in an efficient and friendly manner and providing assistance to customers regardless of their query. Understaning and complying with gambling laws. Opening new accounts for new customers. Good PC skills and knowledge. Working on my own initiative and also as part of a team.

Key Skills
Receiving inbound bets via telehone, professional, friendly, efficient service.

Patrice Murphy's Education and Qualifications

2003

Certificate - travel and tourism

O'Fiaich College of Further Education