Pat O'Connor - Director, Global Shared Services at Logitech

Director, Global Shared Services at Logitech



Work category

Accounting and Finance



Senior Finance Executive with 21 years experience in the areas of Global Controllership, Accounting and Shared Services. Proven leadership ability and proven track record in consistently delivering results on an international scale. Strong management skills with a drive for innovation and continuous improvement.

Expertise in:
Change management, Internal operations, Building effective teams, Leadership in a period of rapid change, Financial Shared Services, Business partnership.

Pat O'Connor's Professional Experience

2006 - 2012

Logitech - Director, Global Shared Services

I established and lead the Logitech Global Shared Services Organisation in the planning, management and delivery of services in line with industry standards and best practice. I have overall accountability for the delivery of Shared Services to Business units and Corporate, with a global team of approx 85 professionals based in AMR, APJ and EMEA.

Responsibilities include:
• Global Service Delivery
• Global Strategic Planning
• Process Excellence
• Technology Support
• Full Balance Sheet and P&L reporting responsibility
• Global Compliance (Publicly listed company: Nasdaq, SIX)
• Working Capital Management and budgetary control
• Operational Management Processes
• Global Staff selection and development

Scope of Shared Services:
• Record to Report (US GAAP, IFRS, Statutory Reporting)
• Procurement to Payment (Accounts Payable, T&E, Corporate Card)
• Order to Cash (Revenue Recognition, Credit & Collections, Accounts Receivable)
• Hire to Retire (Payroll and benefits)
• Control and Risk Management (SOX, VAT, Internal and External Audit)

Key Achievements:
• Researched Shared Services Industry best practices and gained corporate approval to implement a global model.
• Drove continuous process improvement through benchmarking against world class organisations.
• Implemented global KPI model to monitor performance and measure success.
• Implemented a Global Process Owner model by mega process (R2R, P2P, O2C, H2R)
• Reduce Cash Conversion Cycle through DPO and DSO Optimization plan (40% reduction).
• Centralised Global payroll model which will deliver improved service, productivity, risk compliance as well as reduce cost.
• Restructured Shared Services Organisation in 2009, resulting in a 20% reduction in staffing and annual cost.
• Led Oracle 11i ERP design and implementation in support of the Shared Services model.
• Led Technology initiatives in the area of documentation management, workflow and account reconciliation automation, improving cycle time and compliance

Key Skills
accounts receivable automation EMEA ERP GAAP IFRS Operational management Oracle Payroll Process Improvement Risk Management strategic planning US GAAP Vat
2002 - 2006

Logitech - EMEA Operations Controller (Retail & OEM)

Led the finance regional and operations functions in The Netherlands and Ireland, with annual revenue in excess of $1bn, across 35 legal entities.

Key achievements
• Centralised EMEA Credit Control in Cork which has delivered a world class model, with year over year DSO improvement, from 60 days to a record 25 days.
• Developed Business partnership model with sales & marketing for the delivery of financial services. (Recipient of Sales & Marketing special recognition award in 2004).
• Supported and implemented Revenue Recognition model in EMEA, aligned to changing business model.
• Led Global month end close optimisation project which resulted in a two day close cycle.
• Developed a zero corporate tax model for Logitech Ireland effective since 2004, aligned to our R&D program.
• Put in place a repeatable program for IDA employment and research grants, worth in excess of $1.2m to date.
• CFO excellence award (2002) presented at annual Worldwide Finance Manager meeting

Key Skills
CFO Credit Control EMEA finance Finance Manager Financial Services Marketing Tax
1999 - 2002

Logitech - Finance Manager - Retail Operations

Full P&L and Balance Sheet reporting, Month End Close, Revenue Recognition, Supply Chain FP&A, Credit Control Management, Cost accounting, Internal and external audit Compliance, Cash forecasting, Project Management, Inter-Co Accounting.

Relocated to The Netherlands following successful Oracle implementation project in 1999, where I represented EMEA Finance. Awarded CFO Business Partner award in 2000.

Key Skills
CFO Credit Control EMEA finance Oracle Project Management Supply Chain
1990 - 1999

Logitech - Finance Manager

Supply chain finance management, revenue recognition reporting and compliance, credit control, internal and external audit compliance, corporate tax. Payroll including pension and benefits for manufacturing and office staff (450 employees at peak).

Key Skills
Credit Control finance Finance Management Payroll Supply Chain Tax
1988 - 1989

K.J. O'Brien & Co - Public Practice Auditor & Accountant

Responsible for planning, control and completion of company audits

1987 - 1988

Edwin Smith & Co, Chartered Accountants - Semi - Senior Accountant and Auditor

Responsible for company audits, financial accounts, and Tax returns

Key Skills
1985 - 1987

F.J. Grey & Co, Certified Public Accountants - Trainee Accountant

Bookkeeping Services, Payroll, Company Audits, Tax returns, Company office returns

Key Skills
Payroll Tax

Pat O'Connor's Education and Qualifications


Masters/PostGrad - MBS (Accounting),

Cork Institute of Technology


Bachelor/Degree - , Certified Public Accountant (CPA)

Cork Institute of Technology

Pat O'Connor's Additional Information


Marathon Running, GAA, Rugby


* The Institute of Certified Public Accountants in Ireland
* Project Management Institute (PMI)
* Cork Chamber of Commerce


Logitech Sales & Marketing Special Recognition Award (2004)
Logitech CFO Excellence Award (2002)
Logitech CFO Business Partner Award (2000)