Natalie Duffy - Business and Management Student

Insurance broker, sales at Kelleher Insurances



Work category

General Management



Natalie Duffy's Professional Experience

2008 - 2010

Kelleher Insurances - Insurance broker, sales

•Acted as direct link between clients and insurance companies, ensuring both parties were satisfied.
•Developed rapport with clients and worked effectively and calmly under pressure.
•Liaised with clients directly and via phone – processing payments, providing quotations and advice in a professional and courteous manner at all times.
•Selected, sorted and distributed mail, sending it to the appropriate departments.
•Responsible for daily takings count and lodgement of same.
•Adhered to company policies and procedures in order to meet financial regulations.
•Competently used office computer systems and databases Open GI, Misys, Spike and Adest.

2008 - 2008

Aungier Street Pharmacy - Sales Assistant

•Assisted with product selection.
•Involved in launch of a range of new products.
•Monitored deliveries and processed invoices checking for quality and quantity.
•Handled numerous financial transactions on a daily basis.
•Maintained shop floor, window & in store point of sale displays.

Key Skills
2006 - 2008

Phoenix Center - Lesuire Center Receptionist

•Aided in design, organisation and maintenance of booking schedule for sports hall, fitness studio, gym and other facilities.
•Assisted in the organisation and management of events from conception through to execution.
•Entrusted with the opening and closing of premises.
•Ensured all necessary equipment was in place for the various activities and classes.
•Organised replacement instructors and alternative classes when necessary and often at short notice.
•Provision of high quality customer service to members of the centre.

Key Skills
Customer Service Receptionist