Hotel Manager at Grand Hotel Sofia
NationalityBulgarian
Work categoryHotel and Catering
EducationMasters/PostGrad
Profile Activity
Perfect social skills based on lots of Front desk experience and performing as guest relations
Excellent organizational skills based on hotel management experience and team work trough educational programmes
Familiar with hotel management software programmes: HIS – Hotel Information System, Fidelio 7.14, Opera Version 5.0
Proficiency level of English and Bulgarian
Working knowledge in Russian and Spanish
Miroslava Raykovska's Professional Experience
Grand Hotel Sofia - Hotel Manager
Implementing Company Standards and controlling; Monitoring daily operations; Develop maximum profit through cost and labour control; Maintain highest standard of services to guests; Ensure treatment for Top Accounts and VIP guests; Contracting with supplier companies; Maintain security of Hotel; Training and evaluating staff
Miroslava Raykovska's Education and Qualifications
Masters/PostGrad - Marketing and Management
University of National and International Economy