Minni Arora - Front office excutive

Front Office Receptionist at Best western Merrion

Nationality

Irish

Current location

Ireland

Work category

Hotel and Catering

Education

Bachelor/Degree

Profile Activity

Hi

I am Minni arora, Have working experience of 3-4 years in front office. I was taking care of check ins, check outs, cashiering, maintaing logs, handling pre shift briefings, preparing duty rosters, handling reservations, handling online portals, maintaining ARR, REVPAR, maintaing guest records/History, updating regular guests about the new launched packages of hotel.

In case of VIP guest taking care of all his comforts during his stay. Greet him, escorts him. working in a team.

Have handled front office without front office manager.

Regards
Minni Arora



Minni Arora's Professional Experience

2011 - Present

Best western Merrion - Front Office Receptionist

I am looking for a position in front office/Guest service area.

2011 - 2011

Hotel Noor Mahal - Guest Relation Executive

Hi
I am Minni Arora, was working with hotel Noor Mahal a five star luxury palace hotel as a guest relation executive from May'2011 till Dec'2011.

2009 - 2010

Hotel MC International - front desk receptionist

Hi

I worked in Hotel MC International as a front desk associate. My duties were:
To handle check in/ check out.
Cashiering
Assigning the rooms
Taking care of front desk assests.
Taking calls
Coordinating with other deptts wherever necessary.
To take care of guest entire stay, listen to their queries.

Key Skills
Can work single in one shift

Minni Arora's Education and Qualifications

2007

Bachelor/Degree - Commerce

GNDU

Hi

I have done three years degree in Commerce from 2004-2007. I been topper throughout my academic career.

2007

Diploma - Ms word, Ms Powerpoint, Ms Excel, Outlook

Bharti Vidya Bhavan

Hi

I have done MS office

2006

Higher Diploma - Web Page Designing

Bharti Vidya Bhavan

Hi

I have done IWPD (Internet and Web Page Designing Program)

Minni Arora's Additional Information

Awards

Hi

I been Topper throughout my academic career I was topper in B.com 2nd Year in the college.

I won Chess competition at university level.