Miguel Ahmed - Trainer

Customer Service Advisor at Covidien

Nationality

Portuguese

Work category

Education and Training

Profile Activity

I am very understanding quick learner, patience and very helpful. Experience in Customer service and Training others on the job, Fluent Portuguese European, Understand Spanish, Some French and Italian.
Looking to improve my Work experience as a Trainer for jobs specifics computer related issues.

Miguel Ahmed's Professional Experience

2006 - Present

Covidien - Customer Service Advisor

Help Customer with their orders, Help new employees on the systems use by the company, Support to Team leader when needed,
JBA and Avaya expert. Knowledge of the new products and old Products.

Maintain a link between the Customer service office and in country sales office.

Part of the Leadership program.

Key Skills
Customer Service team leader
2001 - 2006

Avis Rent-a-car - Recepcionist Manager

Dealing with customers on the phone or in the store, preparing vehicles for next day reservations. Placing and confirming reservations on-line. Train new employees on the job specs and new processes implemented by the HQ office.

Key Skills
Reservations