Martina Aherne

Presentation Secondary School, Clonmel - Substitute Special Needs Assistant and substitute clerical assistant

 Managed the telephone lines and relayed messages appropriately
 Liaised with visitors to the School
 Attended to administrative duties as required
 Managed an Administrative Project – which captured sensitive medical history for the entire student database
 Coordinated and Assisted in a number of fundraising and extracurricular initiatives within the School, including:
 Securing the use of a local business premises to use as a base for running a Tele-Fundraising campaign for a major event night.
 Selling School Show Tickets
 Assisting in organising novelty days

Presentation Secondary School, Clonmel - Special Needs Assistant

•Worked with a class unit of ten girls.
•Assisted students in completing projects, class work and preparation for Junior Certificate.
•Team member with the Junior Certificate Schools Programme and the Leaving Certificate Applied programme, which involved working closely with teachers, management and the class.
•Assisted teenagers with ADHD, emotional and behavioural difficulties.

Scoil Mhuire na n’Aingeal, Clonmel - Volunteer Special Needs Assistant

 Voluntary work experience in Second Class

Presentation Primary School, Clonmel - Volunteer Special Needs Assistat

 Voluntary work experience in Senior Infants class

D’Amigo’s Steakhouse, Clonmel, Co.Tipperary - waitress

 Dealing with customers
 Cashing up and balancing the till at the end of the night
 Table planning

Momentum Marketing, Clonmel - Team Leader

 Responsible for circa 20 Team Members
 Training and development of Agents – Telephony, Administration, Customer Service, and Organisational Skills
 Administration and coordination of payroll
 Scheduling and planning
 Inter department communication at all levels of the organisation
 Team motivation and establishment of effective incentive initiatives
 Assist at Open Evenings
 Floor supervision
 Quality control performance

Dublin Containers - Administration

 Daily reporting and tracking responsibilities
 Coordinated the logistics of the Containers in and out of the Dock – with responsibility for sign-off
 Customer Liaison and Point of Contact
 Tracking and tracing containers

Diploma - Special Needs Assistant

The College of Progressive Education

I volunteered at two local primary schools for a school year to gain valuable experience.

Certificate - Tourism

Tralee RTC, Tralee

 Front Office Skills
 IT Applications – Excel, Word & PowerPoint
 Research and Development Assessments and Reports
 Professional Customer Service Skills

Certificate - Tourism & Typing Skills

Central Technical Institute, Clonmel

 Front Office Skills
 Professional Customer Service Skills

Interests

• Design Novelty Cakes for Birthdays and Special Occasions
• Walking & Reading