Mark Francis - Experienced IT Hardware service Engineer,Excellent Customer Service Skills

Field Service Technician at Redstone Technology



Current location


Work category

IT and Technology



Profile Activity

I am a good hard worker, willing to learn new techniques and willing to share my own experience to help the company

Mark Francis's Professional Experience

2007 - Present

Redstone Technology - Field Service Technician

I have been working in a company called Redstone Technology as a Field Service Technician, repairing Laptops, pc's, full range of inkjet and laser printers mainley HP but also all other major brands, repaired flat screen tv's also.Good at troubleshooting

Key Skills
service technician
2004 - 2009

Service engineer/Technician

repair of the full range of HP ink jet and Laser jet printers including all the Multi function products, repair of pc's, repair of laptops including replacement of boards, screens, memory dimms, power supplies, repair of flat screen tv's including replacment of main boards, power supplies etc, installation of fuji photo kiosks nation wide and the full repair and maintenance of them, repair of i pods.

Mark Francis's Education and Qualifications

currently studying - BEng Degree in Engineering Systems Maintenance

Dit Bolton Street

Certificate - Information Technology and Electronic Systems Maintenance

City & Guilds / FETAC Certificate