Manuela Zolito - Substance misuse worker

Support worker at Hillcroome



Current location

United Kingdom

Work category




I'm a hard working committed individual. I have a good communication skill both verbal and written. I have a broad knowledge and experience of working with service users who have substance misuse and dual diagnosis mental health problems.
I have the ability and experience to work on own initiative as well as a part of a team.
I am an emphatic individual and I have the ability to develop good working relationship with those people who may be disengaged and hostile towards the system.

Manuela Zolito's Professional Experience

2012 - Present

Hillcroome - Support worker

Support service users with mental health problems on they day to day living tasks. Encourage service users to fulfill their skills, desire, and to be able to follow a daily structure suitable to their needs. This includes education, emotional support when feeling down and helpless and to encourage them to be able to live their life as normal as possible by integrating into the community.

1987 - 2011

Cranstoun drug service - Project Worker

Working with multiple needs, providing counselling sessions, group work, maintaining a caseload of clients, developing support plans.
I have developed groups around drug awareness, gender groups, diversity groups, life skills and reintegration in to the community groups, groups that focus on self-harm and sexual abuse.

Key Skills
Counselling, Reiki and Indian head massage practitioner
1996 - 1997

Haringey Victim Support - Volunteer counsellor

Providing support and advice to victim of crime.
Providing information and counselling on request.

Manuela Zolito's Education and Qualifications


Diploma - I studied secretarial

My school years were done in Italy, up to college level.

During my education years in Italy, I did work in offices as a secretarial, I worked in fashion shops. In 1990s I came over to London since then I studied and qualified as an aerobic instructor. I then moved on and I qualified as a counsellor. I worked in the substance misuse field from 1998 till 2011. while working in residential care unit as well as supported housing I gained few qualifications as:
N.V.Q. Level 3 in Health and Social Care
N.V.Q. Level 2 in computer user skill
Alternative therapy such as REIKI, Indian head massage.