Lisa Padgett - Office Services Specialist

Licensed Life/Health Insurance Agent at NATIONAL INCOME LIFE INSURANCE COMPANY



Work category

Admin and Clerical



Profile Activity

I have over 30 years experience as an office professional.
During my working career, I have always started entry level, at a position that had growth potential. Within 2 years, I was promoted to another position with even greater growth potential. If I am given an opportunity, I will always go the extra mile to succeed.
I have worked as a telephone operator, patient services representative, event coordinator, front desk receptionist, insurance agent, service coordinator and office security.

Lisa Padgett's Professional Experience

2010 - Present


Duties include providing Life Insurance coverage for families by giving in-home presentations. Assist customers with filling out life insurance forms and explaining various coverage options.

2003 - 2009

Accenture - Events Coordinator

Coordinated all activities and logistics related to events held on site. Established conference room set-up, catering needs, audio visual requirements, budget management and additional services to ensure the most cost-effective meeting arrangements.

Organized quarterly Board of Directors / Shareholders meetings, arranged staff holiday parties, managed office Health and Technology Fairs and office meetings, staying 100% within allocated budget
Improved new hire integration by conducting monthly Facilities and Services orientation presentations, focusing on policies, office processes and corporate values. Increased awareness of services available to new employees
Served as liaison with Facilities Director on new office floor renovations by providing office space for 100+ employees and visitors with limited space inventory
Managed corporate card and catering budget for on site events. Reconciled account statements and saved company over $10,000 in outstanding catering billing
Reserved office spaces, conference rooms and Telepresence using EMS reservation system
Served as direct point of contact for employees, clients and vendors. Maintained relationships by creating custom menus and conducting food tasting with food service providers. Developed and implemented quarterly customer satisfaction surveys to ensure the level of service exceeded the customer expectations

Key Skills
Billing Budget management Catering
1998 - 2002

Accenture - Receptionist and Switchboard Operator

Greeted and assisted guests at main reception desk. Reserved office/meeting space to ensure productive work environment
Lead Operator of six line PBX console. Managed over 100 incoming calls daily, on busy switchboard and provided valuable information to clients and employees
Escorted guests, employees, clients and executives to offices, conference rooms and meetings. Point of contact for office supplies, mail services and distribution of printed materials
Answered main reception desk phones and assisted Administrative Assistants when needed

Key Skills
PBX Switchboard
1996 - 1998

NYSA-ILA MEDICAL CENTER - Patient Services Representative

Reviewed patient charts and determined what medical care the physician requested. Scheduled procedures and outpatient testing based on physician's recommendations
Scheduled appointments for outside referrals for specialists, surgical evaluations, physical therapy, follow-up care and special procedures not provided at the clinic to other facilities
Provided detailed information regarding insurance coverage and patient eligibility to hospital and physicians when patients are admitted to the hospital

1980 - 1996

J.P. Morgan - Group Head

Worked as Group Head of Typing Pool from 1982 to 1985. Supervised 7 Full time, 10 Part-time and 10 Co-op typists.
Worked as Group Head of File Department from 1986 to 1996. Supervised 10 File Clerks. Keep records for multiple departments. Files were stored on Microfilm and Microfiche. Kept detailed records for 7 years and supervised annual storage and records for archived files.

Key Skills

Lisa Padgett's Education and Qualifications


Higher Diploma - Adult, Education / Micro processing; Operations and Supervision Management

Baruch College

Bachelor/Degree - Diploma,

Bayside High School

Lisa Padgett's Additional Information