kiran ahmed

Highly motivated customer service professional with 3 years of experience both face to face and within call centre operations including inbound and outbound call handling.
·       Talent for identifying customer needs and presenting appropriate company products and service offerings.
·       Ability to gain customer trust exceptional follow-up service leading to increase repeat and referral business.
·       Trade record of assisting in the design an implemention of reporting procedures that help customer satisfaction ratings.
·       Expertise in resolving customer service issues whilst remaining professional at all times.
·       Proficient with computer systems.
 
Skills profile
 
Exceptional customer service, good communicator. Excellent negotiator, polite telephone manner, assertive & responsible, excellent team player, budgeting/record-keeping, problem solving, trustworthy and reliable

my ambitions is to suceed in life move up in my career step up at a time.