Kelly Fitzgerald - Experienced barmaid/retail/customer service rep

Passenger services agent at Servisair

Nationality

Irish

Current location

Ireland

Work category

Travel and Tourism

Profile Activity

Kelly Fitzgerald's Professional Experience

2012 - Present

Servisair - Passenger services agent

I worked as a check-in agent for all airlines in Shannon Airport for 5 years, the key roles were,
1) Check- in
2) Boarding flights
3) Securing flights
4) Dealing with baggage and ticket queries
5) Excellent customer service

Key Skills
Excellent communication skills,
2010 - 2011

Rosie o Gradys - Barmaid, waitess, shop assistant

While travelling Australia, I worked as a barmaid in Rosie o Gradys pub/restaurant, I worked in this role for 6 months as that was all the visa allowed, I gained alot of experience while working in this role. I have a certificate in 'Responsible service of alcohol'

2006 - 2010

Servisair - Passenger Services Agent

I worked as a check-in agent for all airlines in Shannon Airport for 5 years, the key roles were,
1) Check- in
2) Boarding flights
3) Securing flights
4) Dealing with baggage and ticket queries
5) Excellent customer service

Kelly Fitzgerald's Education and Qualifications

Second Level -

Leaving cert 5 honours to pass

Junior cert 9 honours