Sales and Development Administrator
NationalitySouth African
Current locationIreland
Work categoryCustomer Service
Profile Activity
As you will see from my CV, I am currently employed by ADM Londis plc for almost 2 years. During this period I held the position if Sales and Development administrator and the responsibility for all the admin of the regional managers and field operatives. This involved organizing and co-ordinating their day to day tasks to ensure that all deadlines were met. Prior to this I held the role and senior customer service representative with responsibility over three customer service reps. This demands excellent communication and organizational skills. In this role working on one’s initiative is essential which brings a high level of responsibility and need for quick and effective problem solving.
Jolene Karsten's Professional Experience
Sales and Development Administrator
Sales and Development Administrator
Responsibilities:
• Responsible for all administration/reports for the Heads of Sales & Development, Regional Managers and Field Operatives
• Maintenance/updating content of Company website. Dealing with customer queries, log on issues and setting up/deleting users
• Collecting and compiling sales negative variance reports from the regional managers
• Responsible for minutes of Sales & Development meetings
• Responsible for arranging workshops and raising all relevant paperwork for same.
• Sending out tenders and providing a fair and transparent tender process
• Arranging merchandising for Stores and dealing with all documentation
Customer Service Supervisor
Senior Customer Service Representative
Responsibilities:
• Dealing with all customer queries and complaints, answering the telephone
• PA to the Centre Manager and Operation Manager
• Supervision of two Customer Service Representative – co-ordinating their daily tasks & organising weekly rosters
• Handling money/credit cards/debit cards, cashing up at the end of the evening, selling of Centre vouchers
• Arranging meeting, preparing meeting rooms and typing minutes of meetings
• Providing general office service to customers, including handling stock control and purchasing
Accounts Administrator
Purchasing Assistant, Accounts Clerk and Reception
Responsibilities:
• Purchasing and return of stock
• Arranging deliveries, matching and processing invoices and credit control
• General office and reception duties
Jolene Karsten's Education and Qualifications
second level/high school education -
Technical High School