Customer Service Advisor
NationalityIrish
Current locationIreland
Work categoryCustomer Service
EducationMasters/PostGrad
Profile Activity
Proactive individual, highly eduacted but not afraid of a hard graft. Thrives in a challenging and engaging enviroment.
John Veale's Professional Experience
Customer Service Advisor
This role is with a large retail bank. My day to day role involves engaging customers and needs based selling. I am part of a Graduate training programme, which among other things has allowed me to pitch product ideas to senior executives.
Customer Service Advisor
Worked as part of a Pensions Claims team in one of Irelands largest life and pensions companies. Responsibilities included calculation of pension entitlements, communication of benefits available and final processing and payment of entitlements. Gathered a broad knowledge of Pensions, Retirement Benefits and Regulatory issues.
Gained efficient computer skills by use of mainframe programs, data configuration and development of MS Excel Spreadsheets. Developed communication skills by constant liaising with employees, brokers and clients. Acquired ability to deal with large volumes of administration work, constantly working to deadlines and under pressure. Developed team ethic through working closely with team of twelve and constantly integrating with fellow groups, interacting, discussing and developing ideas
John Veale's Education and Qualifications
Masters/PostGrad - FINANCE
UCD
Bachelor/Degree - Risk Management and Insurance
University of Limerick