jhalvey - Experienced Software / Hardware Operations & Facilities Manager

Commerical Operations Manager Ireland at Asset Control Ireland Ltd



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I'm a self motivating, flexible, reliable, hardworking individual with 12+ years plus experience in Manufacturing, Distribution, Facilities & Procurement Management and above all a teamplayer. Previous role was Operations Mgr with a large and smaller software organisation responsible for between US$100m and US$6.2bn annual turnover in manufacturing & distribution never missing a quarter end worldwide shipment in 15 years.

jhalvey's Professional Experience

2009 - 2010

Asset Control Ireland Ltd - Commerical Operations Manager Ireland

• Worked with legal counsel in the managing, review and negotiation of software license contracts.
• Interaction with the sales team and cross functional teams in the contract negotiation process.
• Engaged with US clients during the software licence contract process.
• Interacted and worked closely with the IDA Dublin and New York during the Ireland setup project.
• Provided regular communication reporting weekly to CFO and Senior VP’s in the New York office.

Key Achievements
• Ensured compliance with contract licensing process and procedures.
• Ensured quarter end and year end contract signoff and completion for revenue recognition.
• Managed the identification, selection, lease negotiations, set up and fit out of the Dublin office location as the sole Ireland employee, subsequently took occupancy in January 2010
• Successfully negotiated cost savings of US$260,000 on first 5 years of the office lease agreement.

Key Skills
CFO Contracts Negotiation Operations Manager
2008 - 2009

IBM Ireland - Operations Manager Ireland

• Managed the Planning & Production Control team of 25 for ESW
• Conducted regular staff appraisals in line with PBC requirements.
• Worked as a key member of materials team working with U.S. and Dublin buyers.
• Managed and improved communications with global SW operations delivery centres and business support teams.
• Developed the management system for software planning and production control, including load, ship and zero pend reporting.
• Managed flawless execution during month and quarter ends, i.e. zero pends/revenue impact for software deliveries.
• Consistently met/exceeded software on time ship and delivery metrics.
• Presented the ship metrics weekly to the senior management team.

Key Achievements
• Oversaw the manufacturing & distribution process of US$6.2 bn per annum of physical software and electronic downloads.
• Ensured enhanced teaming and communications between ISC SW operations, customer fulfilment and U.S. operations regarding customer ship status.
• Assisted in the development and management of the system for software ship volume forecasting for ESW and DSW using order & materials systems such as, PILO, SD-OPS, PUBS and COPS.
• Worked as a key member of the transition management team relocating software operations from Copenhagen to Dublin in Aug 2008.
• Set-up and managed a US$2m contract with Cahill printers to ensure on time print on demand execution especially month and quarter end activity.

Key Skills
Operations Manager
2007 - 2008

IBM Ireland - Sourcing Client Procurement Manager

• Worked and responsible for all Facilities Management commodities including Catering, Offsite Data Storage, Construction & Security commodities for all IBM Ireland sites including acquisitions.
• Managed $10m approx spend across various commodity groups on 65 contracts.
• Met regularly with suppliers and (internal & external) customers, monitoring contracts & performance.
• Conducted weekly and quarterly business reviews.
• Initiated, led and managed contract negotiation and implementation.
• Created contract documentation for signoff conclusion working with legal council in line with corporate requirements.
• Managed client satisfaction, meeting and exceeding global targets.
• Used SAP, Lotus notes, Bond and Colt contract business systems in my daily tasks.

Key Achievements
• Successfully negotiated €75k savings for campus & non campus catering.
• Ensured €12k savings following review of offsite data storage contracts.
• Worded as a key member of the procurement team during the set-up of the IBM data centre project.
• Ensured contact compliance in line with procurement guidelines and procedures.

Key Skills
Catering construction Contracts data IBM Lotus Notes Negotiation Procurement Manager SAP
1994 - 2007

FileNet Ireland Ltd - Operations & Facilities Manager Ireland

• Managed Software Manufacture, Worldwide Distribution, Procurement and the Dublin Office Facility functions.
• Managed financial budgeting, resource & capacity planning for monthly and annual forecasting.
• Conducted employee appraisal’s twice annually in line with corporate and staff goals and objectives.
• Recruited staff and reduced headcount where necessary working closely with HR.
• Successfully managed the manufacture and distribution of software and returns revenue orders valued at US$100 million per annum.
• Presented quarterly and annual reporting to Managing Director Ireland, Director of Operations and VP of Worldwide Operations based in the U.S.
• Travelled to FileNet HQ, California every 3-6 months for Operational reviews.
• Conducted regular European client visits to build, enhance and improve business relationships.
• Managed the Procurement budget of US$8m in tandem with 50+ vendors.
• Ensured annual vendor evaluation was conducted based on cost, quality and service in line with ISO accreditation.
• Managed key SLA’s monitoring KPI’s through audits and regular reporting which had a key impact on quarter end revenue recognition.
• Managed the 25,000 sq ft facility including annual spend which was home to the Shared Service Centre Ireland.
• Managed the implementation of the DHL integration with SAP Jan 2000.

Key Achievements
• Managed the Ireland SAP implementation in 1996 ensuring successful script testing.
• Ensured documented staff training on SAP for 12 years.
• Managed enhancements to SAP assisting with ever increasing volumes.
• Managed the implementation of the ISO 9001 certification in 1995.
• Ensured ISO compliance through 13 years of software media changes from 3.5” diskettes to tape to the evolution to CD & DVD manufacturing.
• Achieved 5% savings in 2006 on the FileNet Ireland US$8m budget following contract, vendor and service review for all Operations aspects.
• Distributed US$1 billion worldwide from 1994 – 2007 never missing a quarter end shipment.
• Managed the implementation of the Upgrade Pull System in 1999 achieving total savings of US$4m globally up to and including 2007.
• Implemented and managed purchasing procedures / processes resulting in the SOX accreditation October 2005 / 2006 working with Deloitte & Touché.
• Managed the implemented the ACSP (Air Cargo Security Programme) accreditation of FileNet Oct 2002 / Oct 2004 and Oct 2006 to ensure status as a known consignor/shipper working with the Department of Transport.
• Ensured implementation of the DHL integration programme with SAP in Jan 2000.

jhalvey's Education and Qualifications


Diploma - Legal Studies



Diploma - Business Practices

College of Management and IT


Certificate - Supply Chain Management



Bachelor/Degree - business

Griffith College Dublin


Diploma - Employment Law / Employee Relations

National College of Ireland

jhalvey's Additional Information


Piano - December 2007 achieved honours at Irish Music Academy, Dublin.

I’ve participated in many local and regional golf competitions throughout Ireland, Druids Glen, Mount Juliet, and Portmarnock to mention but a few. I’m currently a member at Blackbush Golf Club, Dunshaughlin.

April 2010 completed the Great Dublin 10km run for the Irish Cancer Society charity raising €1000.