Technical Support - Fluent in Korean

Technical Support - Korean

My client, an international outsourcing company based in Dublin 17 are currently recruiting for a Korean speaking Technical Support Representative.The succesful candidate must speak Korean to native level with Fluent English(80% of the work is conducted through English) The Role:As a support representative you will handle customer enquiries in a courteous and professional manner while providing the highest level of technical support.Responsibilities: - provide first class support within a call centre environment - achieve and maintain service level metrics - effective use of the systems and tools available to the support centre - track & document customer and problem information in call tracking database - contribute to overall team performance the ideal candidate will have: - previous experience in technical support organisation - demonstrated, strong interpersonal skills, previous customer service/technical support - excellent communication/problem solving skills/trouble shooting and analysis skills - must be able to work in a high volume, fast paced, goal oriented environementSend your C.V. to Helen though the link below