French Technical Support Agent Required in Maastricht. This is an outstanding opportunity not to be missed.

My client:

*Our Client is the world's biggest provider for CRM and Contact Center services with offices in all continents.
*In the Benelux the company is active since 1993 and grown into a key player within its branch.
*With offices located in Zoetermeer, Tilburg, Roermond, Maastricht and Bruxelles, and over 2100 employees, our Client is operating for a great number of prominent brands in various markets.


Daily duties:

*You will be working on a major project.
*After a 4 week training period in a broad range of applications you become the first point of contact with their end-users.
*Supported by professional colleagues, processes & software-tools (such as a knowledge database and Customer Relationship Management) you are able to analyze and help resolve technical issues of customers via phone, email or fax.
*Your customer friendly attitude and hands-on approach is one of the key elements in driving the customer experience to the max.


Requirements:

*Fluent French written and spoken
*Fluent English skills
*Advanced personal computer and/or Macintosh skills
*Typing skills
*Excellent listening and comprehension skills
*Outstanding customer service skills
*Analytical mind for troubleshooting
*Ability to handle complaints
*Proactive and committed team player
*Available during business hours (Monday – Friday, 8:00-18:00 hours)


Benefits:

*Wages and secondary labor conditions according to the Dutch contact center CAO.
*Travel expenses: 100% refund for public transport and a maximum of €130, - per month for own transport (car)
*Professional initial & follow-up training.
*An exciting opportunity to work in a support role with a world-class software solutions company
*Open atmosphere with a professional working environment


Job’s location:

*Maastricht, Netherlands


TO APPLY:

Call John Hynes now on 00 353 18943011, or e-mail reception@meghengroup.ie

For 100’s more multilingual jobs opportunities, please visit www.meghengroup.ie.

Who we are: M.G INTERNATIONAL, among Europe’s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process.
Our dedicated team is looking forward to meeting you!