Joanna Doyle  - Buying Administrator

buyer co-ordinator

Nationality

Polish

Current location

Ireland

Work category

Retail Wholesale and Purchasing

Education

Masters/PostGrad

Profile Activity

I am a hard-working and reliable administrator with an excellent knowledge of buying and sales support gained in a retail environment. Strongly customer-focused, organised and pays attention to detail. A good team-player who also works well on own initiative. A problem solver who is helpful and responsive.

Joanna Doyle's Professional Experience

2007 - 2010

buyer co-ordinator

o Supported the buyers in the administration of the business.
o Produced and configured sales reports for buyers and suppliers on rate of sale, top 10 sellers, poor sellers, stock levels and re-orders.
o Input product information into Retek system and issued purchase orders.
o Arranged cost retail prices and input promotion in the system as required, ensuring all staff on shop-floor were notified of price changes.
o Checked that correct prices were in the system by receiving and analysing reports and margins.
o Analyse sales figures to establish sell through performance to support next season’s orders, highlight poor sellers and to place re-orders.
o Tracked deliveries by re-running and checking reports on goods received at warehouse.
o Closed-off all purchase orders and informed the buyer of any undelivered items.
o Negotiated with suppliers for a discount on any over-delivered stock and increased margin accordingly.
o Point of contact for suppliers and dealing with the issues and queries.
o Created credits for any returned goods and advised suppliers to collect them.
o Advised warehouse staff on collection of deliveries and informed them of any changes by email or phone.
o Liaise with finance department & suppliers in order to resolve invoice queries. Responsible for raising debits.
o Supervisor of temporary staff members, training them to the company Retec System.
o General administration duties including scheduling appointments and meetings for the buyers and coordinating their diaries.

Key Skills
buyer email finance Performance Product promotion Reports scheduling Supervisor Support Temporary Training
2004 - 2007

retail sales assistant

o Liaised with department suppliers and store managers organising stock and deliveries.
o Planned and allocated stock-space on the shop floor.
o Provided excellent customer service at all times; dealing with complaints, enquiries and requests in a professional manner.
o Created an excellent visual presentation and ‘sell-through’ of product lines.
o Selected to supervise staff members, training them to the high customer service levels required.
o Selected to move to buying section, taking on greater responsibility in a more diverse department.

Key Skills
Customer Service complaints Customer Service organising Product Professional Training
2002 - 2004

Microsoft Licensing Specialist / accountancy assistant

o Tested new sales system and provided system training to new employees, together with ongoing support.
o Prepared annual accounts for audit and maintained books and records of account.
o Developed core communications with associated companies.
o Supporting and servicing local governments in Accounts programs.
o IT Sales & Marketing: Created and maintained new and existing clients/accounts through the sale and marketing of Alter Ltd IT products.

Key Skills
Audit Accounts clients Communications IT Sales Marketing Support system training Training

Joanna Doyle's Education and Qualifications

2002

Bachelor/Degree - Accounting and Finance of Enterprises

Higher School of Banking, Torun.

2002

Masters/PostGrad - Investment Management

Nicolaus Copernicus University