Ivica Kralj - Account Manager

Account Manager at QuesCom (www.quescom.com)

Nationality

Irish

Current location

Ireland

Work category

Sales

Education

Diploma

Ivica Kralj's Technical Support Representative role at Eircom Net (www.eircom.net) (2005 - 2006)

• Provided ADSL and dial-up internet support for residential and business customers.
• Offered POP email support for "eircom.net" domain.
• Escalated cases to the appropriate departments.
• Addressed customers’ complaints whitin Customer Complaints Department.
• Trained and supervised new employees.
• Sold dial-up and broadband packages to new and upgrades to existing customers.

Company

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SkillMap®

 

internet

(4 years)

Support

(4 years)

broadband

(2 years)

dial-up

(2 years)

eircom net

(2 years)
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
4 years
4 years
2 years
2 years
2 years