Iryna Afanasieva - Experienced Receptionist

Receptionist at Quinta do Lorde Hotel Resort Marina

Nationality

Ukrainian

Work category

Hotel and Catering

Education

Masters/PostGrad

Profile Activity

Iryna Afanasieva's Professional Experience

2013 - 2014

Quinta do Lorde Hotel Resort Marina - Receptionist

▪Performing check-in, check-out, rooming and concierge procedures
▪Preparing individual and group arrivals, handling departures, creating reservations, billing in-house guests
▪Answering phone calls efficiently and politely
▪Photocopying, filing and other paper work
▪Ensuring that the reception area is cleaned
▪Building close relations with guests and handling customer complaints