Receptionist at Quinta do Lorde Hotel Resort Marina
NationalityUkrainian
Work categoryHotel and Catering
EducationMasters/PostGrad
Profile Activity
Iryna Afanasieva's Professional Experience
2013 - 2014
Quinta do Lorde Hotel Resort Marina - Receptionist
▪Performing check-in, check-out, rooming and concierge procedures
▪Preparing individual and group arrivals, handling departures, creating reservations, billing in-house guests
▪Answering phone calls efficiently and politely
▪Photocopying, filing and other paper work
▪Ensuring that the reception area is cleaned
▪Building close relations with guests and handling customer complaints
Iryna Afanasieva's Education and Qualifications
2014
Masters/PostGrad - Hospitality
Swiss Hotel Management School