Customer Service at Ioannis Marinopoulos
NationalityGreek
Current locationGreece
Work categoryCustomer Service
EducationMasters/PostGrad
Profile Activity
Results orientated, hardworking and adaptable with a solid scientific background in chemistry and particularly in the areas of Cosmetology, Green Chemistry and Sustainability. Communicative and reliable with a tenacious attention to detail. During my 6-month research project, which was in collaboration with industry, I was focused on the investigation of renewable feedstocks, such as wheat straw, for the formation of particleboards.
Currently, I am actively involved in toys retail through my family business. Working in such an interactive environment like customer service, not only have I gained an in-depth knowledge of market's rules but also I have evolved my organising, negotiating and management skills. I am also contributing in forward planning to enhance sales.
I would welcome opportunities in either the chemical or the retail industry to fully utilize my skills within a challenging role that offers career progression.
Ioannis Marinopoulos's Professional Experience
Ioannis Marinopoulos - Customer Service
This is my family business focused on retail of toys, baby and season items. My roles mostly involve Sales, dealing with Customer Enquiries as well as Till Operator, Warehouse Duties and Inventory.
Excellent communication skills and ability to handle pressure developed whilst working in our family business. Organising and negotiating skills were also improved over time proving invaluable especially in wholesales. Contribute in forward planning and in proposals to confront fierce competition. Analyze and estimate financial budgets to increase efficiency. Conduct internal audits as well as reviews related to warehouse stock.
Vocational Training Institute - Tutor in Post Secondary Educational System of Greece
My responsibility involved running training presentations based on my former degree in Aesthetics and Cosmetology. These included applications of Face and Body Beauty Foundations as well as Face and Body treatments.
Opportunity to convey scientific knowledge as part of a larger team instructing adults. Demonstrated time, team and people management skills through my work as a tutor.
Technologiko Ekpaideutiko Idrima, Thessalonikis - Trainee Laboratory Assistant in Cosmetic Laboratory
A 6-month internship in the cosmetic laboratory as part of my Bachelor's degree in Aesthetics and Cosmetology. Established a good understanding of fundamentals in composition and formulation of cosmetic products.
Ioannis Marinopoulos's Education and Qualifications
Masters/PostGrad - MSc, Green Chemistry and Sustainable Industrial Technology
University of York
Bachelor/Degree - BSc, Chemistry
The University of Hull
Bachelor/Degree - BSc, Aesthetics and Cosmetology
Technologiko Ekpaideutiko Idrima, Thessalonikis
Ioannis Marinopoulos's Additional Information
Links
- Linkedin Profile - http://www.linkedin.com/in/imarinopoulos
Languages
- Greek - Fluent
- English - Fluent
Interests
Socialising with family and friends.
Enjoy all sports, particularly football, basketball and swimming.
Joined a swimming club for 4 consecutive years.
Keen on all kinds of music, especially electronic, dance and vocal trance.
Collector of a variety of MP3 song archives.
Enjoy surfing the Internet.
Memberships
Served the Greek Army as sergeant and I was also a member of Staff & Personnel Support Branch (SPS) responsible for the office administration, filing and mail duties.
Prior to my military service experience, I was a chief assistant in summer camp from 2000 to 2007 on a voluntary basis. It was an excellent opportunity for me to convey knowledge and share my experiences, as a former summer camper, with teenagers.
Awards
Awarded with R.M. Scrowston Memorial Prize from the University of Hull for an outstanding examination performance by a 2nd year student in chemistry.