Ian Bergin - Customer Services Champion with Cloud Experience

independent operator at Freelance Technology Writer



Work category

IT and Technology



Profile Activity

I am a dynamic, knowledgable, motivated & experienced Customer Services Champion and Managed Services professional, with over 15 years experience mainly in the Telecoms, Internet and Managed Services sectors, working for Industry leading companies such as AOL, Eircom, Irish Broadband, Hosting365, SunGard Availability Services and now Digital Mines.

Proven success in customer service delivery and excellence, customer communication and management, with experience across business areas of pre and post-sales, customer support, customer service management, sales, finance, marketing, systems developement and management, and internal/exterrnal training.

Results & customer service orientated, with a strong business accumen.

Ian Bergin's Education and Qualifications


Bachelor/Degree - , Information Technology with Business & French

Institute of Technology, Tallaght

Ian Bergin's Additional Information


Rugby, Videoblogging, Snowboarding, Social Media, Cloud Computing, Web Development, Multimedia Development, Consultancy


VMWare VSP Sales Professional
Certificate in I.T. Business & Languages