
independent operator at Freelance Technology Writer
NationalityIrish
Work categoryIT and Technology
EducationBachelor/Degree
Profile Activity
I am a dynamic, knowledgable, motivated & experienced Customer Services Champion and Managed Services professional, with over 15 years experience mainly in the Telecoms, Internet and Managed Services sectors, working for Industry leading companies such as AOL, Eircom, Irish Broadband, Hosting365, SunGard Availability Services and now Digital Mines.
Proven success in customer service delivery and excellence, customer communication and management, with experience across business areas of pre and post-sales, customer support, customer service management, sales, finance, marketing, systems developement and management, and internal/exterrnal training.
Results & customer service orientated, with a strong business accumen.
Ian Bergin's Professional Experience
Ian Bergin's Education and Qualifications
Bachelor/Degree - , Information Technology with Business & French
Institute of Technology, Tallaght
Ian Bergin's Additional Information
Links
- Blog - http://www.cloudedissues.com
- LinkedIn Profile - http://www.linkedin.com/pub/ian-bergin/26/b00/266
- Worky Profile - http://www.worky.com/ian-bergin
- Twitter Page - http://TheIanFella
Interests
Rugby, Videoblogging, Snowboarding, Social Media, Cloud Computing, Web Development, Multimedia Development, Consultancy
Awards
VMWare VSP Sales Professional
Certificate in I.T. Business & Languages