GuyWinter

Head of Integrations at ezetop

Nationality

Irish

Current location

Ireland

Work category

IT and Technology

Education

Diploma

Profile Activity

A proven leader and strong technical manager. Good management experience
within various aspects of the IT Industry. Excellent experience of managing globally dispersed teams. Strong background in Agile processes and SDLC. Proven track record of building teams from scratch and scaling to meet company needs. Strong time management and organisational skills, proven within high pressure roles. Experienced Project Manager with emphasis on flexibility and delivery in high pressure environments.

GuyWinter's Professional Experience

2009 - Present

ezetop - Head of Integrations

Built a new Systems Integration department from first hire to high performing Agile team, in a dynamic global startup environment. Working with Mobile Operators all over the world, ezetop now
delivers international mobile top up to over 1 billion subscribers from over 300,000 websites and retail outlets globally. The Systems Integration department (based out of the head office in Dublin Ireland, with team members in Miami USA and Dubai UAE) integrates with Mobile Operator billing systems, SMSC and USSD gateways and web / retail billing hubs globally within a 24x7 always up environment.

Established scalable and flexible project processes as well as managing a pipeline of anywhere up to 140 projects at any time. Design and code of all integrations is based on a fully Test Driven
Development methodology. Introduced Subversion (SVN) for Source Control and introduced Continuous Integration with Cruise Control.

Key Skills
.NET Agile API Integrations C# Continuous Integration Cruise Control IT Management Process Improvement Professional Services strategic planning Subversion SVN Systems Integration Team building Web Services
2008 - 2009

Input Systems - Product Manager

Took over responsibility for product direction for the Flagship ERP system (Origins) from the Managing Director. Developed a strategy for splitting the core product into 5 product streams for the 5 main customer bases (this was a client industry driven exercise – Media clients, Stock clients and Services clients have different needs and were all suffering from “churn” caused by continual growth of the product to fit the diversifying customer base). Developed a product roadmap to give forward visibility for the future of the product as well as implementing a new release schedule in tandem with the development manager. Also involved in integration of document management system and a complementary document delivery system to work with the core application as well as integrating with other systems (web services based). Continued with technical consultancy for partner clients as well as IT Admin including project management of move to new premises and migration of network to Windows Server 2008 (and transfer to Hyper-V for Virtualisation) as well as hosting published applications for business partners over Terminal Services gateway / Terminal Services Remote Applications. Upgraded mail system to Exchange 2007.

Key Skills
.NET Accounting Software Agile C# CRM syystems data analysis document delivery Document Management ERP Software Exchange Exchange 2007 Firebird hyper-v Interbase IT Administration IT Management Network Administration Perl problem solving Process Improvement process review product management product roadmap product streaming Project Management remote access sales security SQL SQL Server strategic planning Terminal Services Virtualisation VPN
2006 - 2008

Input Systems - QA Manager

Implemented new QA department. Strategic planning for QA department, company wide internal process review and change management; Design and creation of test cases and suites with team of QA engineers. Took over administration of testing and bug tracking system based on Lotus Notes (Domino running on Linux). Assumed full responsibility for Version Control and Build / Release management – CVS for source control and version branching. Introduced automated testing at a basic level (full automation proved to require more resources than available but remains a hope). Continued in IT Admin role; including implementation of several Virtualised servers for testing and implementation “pre-staging”.

Key Skills
.NET Administration Build Management C# Continuous Integration Cruise Control CVS Domino IT Management Linux Lotus Notes Network Administration Perl problem solving Process Improvement Project Management Release management remote access Shell Scripting Software testing SQL SQL Server strategic planning Systems Integration Team building Test Automation test case design testing Virtualisation Windows 2003 Windows 2008 Windows Server
2005 - 2006

Input Systems - Technical Consultant

Mentored new Support Manager and moved to consultancy based position implementing the company’s flagship ERP system (Origins) in various customer environments with various business models. Responsible for business analysis and implementations for new customers as well as Project Management and implementation of system upgrades for existing customers. Position involved extensive work with MS SQL Server 2000 / 2005 and optimisation of code. Continued as IT Admin – oversaw move to new premises and project managed migration of network. Involved with vendor management, oversight of move to new premises and seamless transfer of services. Some technical consult with partner companies and clients in regard to IT Infrastructure, hardware / network requirements and VPN configurations.

Key Skills
Active Directory Business Development CRM Systems data analysis data migration Document Management ERP Software EXCEL Exchange Firebird Interbase MS ACCESS MS Project problem solving Process Improvement process review Professional Services Project Management security SQL SQL Server SQL Server 2000 Systems Integration testing Training VPN Windows 2003 Windows 98 Windows Server Windows XP
2004 - 2005

Input Systems - Support Manager

Responsible for reorganization of support department and improvement of processes as well as introduction of a structured support culture. Oversaw training of new support staff and mentored new hires. Role included site visits and customer facing as well as review of contracts and SLA negotiations. Additional responsibilities included several projects involving data migration from legacy systems / database platforms and IT Admin – maintaining servers (Windows Server 2003, Exchange and IIS) as well as network troubleshooting, VPN implementations and maintenance and Database Administration on SQL Server 2000 / Interbase. This role involved extensive exposure to financial systems / practices.

Key Skills
Accounting Software Active Directory Administration contract review CRM customer facing Customer Service data migration ERP Software Exchange Firebird IIS Interbase IT Administration IT Management Network Administration problem solving Process Improvement process review security Server Management SLA SQL SQL Server Team building Training VPN Windows 2003 Windows 98 Windows Server Windows XP
2002 - 2005

Gilroy Tiling - IT Manager

Novell / Windows Server 2003 LAN administration and security; including maintenance of PCs and printers; Anti-Virus / threat management; Vendor management for all IT and telecoms vendors for head office and 4 branches around Ireland; Strategic planning for the expansion of the IT function in the company; Researched and implemented WAN solution; Worked with Cisco and Forticlient VPN technologies; Project Manager for testing and implementation of a new Stock, CRM and accounting package (Origins) tailored for the tiling industry: Database Administration on Interbase and later upgrade to SQL Server 2000; Project managed phased upgrade from Novell network to Windows Server 2003 on Active Directory; Implemented CAD/CAM solution and production line monitoring and extended network to include these technologies.

Key Skills
Accounting Software Active Directory Administration antivirus ASP budget control CAD CAD/CAM CAM CRM data analysis DOS fortinet IIS Implementation Interbase IT Management JavaScript LAN Admin Network Administration Novell Network problem solving Process Improvement Project Management security SQL SQL Server Strategic Analysis strategic planning testing Training Vendor Management VPN wan Windows 2003 Windows 95 Windows 98 Windows Server Windows XP
2001 - 2001

Technical Integrator

Reconstituted localised programs and training courses. Extensive exposure to Javascript, HTML, XML and Multimedia Toolbook; Part of ISO Standards Team overseeing quality and standards for ISO Audits.

Key Skills
HTML ISO Standards Team JavaScript multimedia Multimedia Toolbook Quality Systems Integration Training XML
1998 - 1999

Network Operations Engineer

Network Administration (including Novell, Windows NT, VAX and UNIX servers); Node installations and Network Support / Trouble-shooting on campus; upgrade of database applications and ticketing system (Visual Basic, SQL and Access)

Key Skills
Access Administration Database DOS network Novell Network problem solving programming SQL Support Unix VAX Visual Basic Windows 3.11 Windows 95 Windows 98 Windows NT Windows Server
1998 - 1998

Computer Salesperson

Computer Salesperson for Compaq

Key Skills
COMPAQ sales
1997 - 1998

IT Assistant / Administrator

6 month contract working with the Computer Services Manager involving set up and administration of Novell Network and incorporation of NT Servers; technical support for office staff and faculty members; Visual Basic programming and Network Security. Extensive exposure to TCP/IP Networking as well as NetBEUI, some Unix.

Key Skills
Administration Computer Services DOS Networking Novell Network NT Servers problem solving security Support TCP/IP Unix Visual Basic Windows 3.11 Windows 95 Windows NT Windows Server
1997 - 1998

Graphic Designer

Designed and formatted layout for monthly publication. Mainly MS Office and Photoshop with some Publisher and Corel

Key Skills
Corel DRAW Corel Publisher MS Office photoshop

GuyWinter's Education and Qualifications

1997

Diploma - Computing

IT Sligo