Gerardo Acevedo

Holiday INN - Banquet Supervisor

•Helped guest troubleshoot handled desktops, laptops and blackberries
•Manage repair parts inventory to ensure most cost-effective use of av/equipment and computer budget
•Configure new hardware, install and update the software packages
•Two time employee of the month and employee of the year for 2007
•Helped troubleshoot audio visual, internet connections for guest, assigned IP address, subnet mask, default gateway, primary DNS and secondary DNS for guest
•Cross trained peer technician on equipment outside their area of expertise, giving the hotel an additional skill set redundancy
•Handle all aspects of food and beverage functions including planning supervision of staff during set-up service and breakdown and administrative duties
•Administer duties to include banquet check preparation, disciplinary/documentation, functions review sheets and labor forecasts.
•Responding to operational and/or guest issues when necessary, ensuring proper follow through with appropriate managers
•Plan daily and weekly banquet functions
•Coordinate interaction with other departments and clients
•Train team members, Attend all required meetings
•Supervise maintenance of ballroom team cleanliness
•Review ballroom service team members
•Maintaining par stocks and perpetual inventories of necessary items
•Communicating effectively, giving direction, support, timely feedback and recognition of performance
•Handling cash according to company policy
•Helped guest troubleshoot handled desktops, laptops and blackberries
•Manage repair parts inventory to ensure most cost-effective use of av/equipment and computer budget
•Configure new hardware, install and update the software packages
•Cross trained peer technician on equipment outside their area of expertise, giving the hotel an additional skill set redundancy

El Dorado Elementary School - Computer Technician

•Performed maintenance and repair on all mechanical and electronic devices
•Troubleshot and resolved computer problems; built and upgraded systems; installed software; and performed general troubleshooting and maintenance for school
•Ability to trouble shoot printer issues, change ink, fix jams and connect printers to the network     

CAL Dive International - Tender

Responsible for the setup and performance of preventative maintenance on range of machines, air compressor, diesel engines, sheet metal layout fabrication, flanges assemble and disassemble:
•Motors, generators, controller, and related power generation equipment
•Heavy machinery, oil rig maintenance, Air system compressor maintenance, inspection of nuts and bolts
•Responsible for oil rig maintenance and Non-Destructive Testing NDT/Ultrasonic
•Experienced in troubleshooting of computer control groups, hardware, software, and peripherals
•Diesel fuel systems and machine hydraulics
•Power supplies, AC/DC drives, servomotors and pneumatics
•Digital multiplexed systems, process analyzers, systems data processors, measurement, control and devices all to circuit card or component level
•Able to build, test, troubleshoot and repair analog and digital circuits

currently studying - Comp/TIA A+

Oxford Institute of Technology

Comp/TIA A+ Computer Technician

Bachelor/Degree - Information Systems Security

ITT Technical Institute

Bachelor of Sciences in Information Systems Security

Diploma - Computers Electronic Engineering Technology

ITT Technical Institute

Associates Degree in Computers Electronic Engineering Technology

Certificate - Certificate

OMNI Training Course

OMNI Training Course, Soldering Rework of Through-Hole & SMT and ESD Awareness Quality Level J-STD-001, IPC-A-610 & IPC-771/7721

Diploma - ANSI/ ACDE 01 – 1998 Commercial Diver

Divers Academy International

Certified Commercial Diver

Certificate - Certification

Certified Divers Academy International

Certified in Rigging by API RP / 2D, CPR, First Aid and Hazmat