Gavin Thompson Place - I am an enthusiastic and highly motivated individual, hard working and customer focused.

Accomodation assistant/Receptionist at Maldron Hotel

Nationality

Irish

Current location

Ireland

Work category

Hotel and Catering

Education

Certificate

Profile Activity

Guest accomodation assistant and front office reception with added experience of Portfolio guest service software.
Bar tender and porter experiences acquired in a well established hotel. I have 2 years of work experience which includes the fitting and maintenance of double glazed windows and doors Most recently I Conducted marketing, sales & promotions on behalf of contracted clients at major sites & venues throughout Ireland, in team environments as a sales representative
I achieved Team leader level after two weeks due to closing required amount of sales within a one week timeframe.
I feel that my customer relations would be an asset in the the Hotel and Hospitality industry.

Gavin Thompson Place's Professional Experience

2010 - Present

Maldron Hotel - Accomodation assistant/Receptionist

Responsibilities include cleaning and servicing hotel bedrooms, bathrooms and public areas to meet the brand standard, greet all guests in a warm and friendly manner, assist with care and maintenance of all equipment and to report any defects to the supervisor or manager, to deal with any customer complaints in a professional and efficient manner, ensuring guest satisfaction at all times. I also cover the receptionist role where I am responsible for customer reservations and check in check out duties with the use of Portfolio guest management software.

2007 - 2008

The Crover House Hotel - Bar Tender, Porter, Wwaiter

Sales, Stock Take, Bar Arrangement, Dealing with Customers, Nightly Closure Procedure, Cleaning of Bar Utensils, Equipment and Bar Area and table waiting.

Key Skills
Cleaning

Gavin Thompson Place's Education and Qualifications

2009

Certificate - FETAC Level 3 in Starting with Computers

FAS

2009

Certificate - FETAC Level 5 in Manual & Computerised Bookkeeping

FAS

2009

Certificate - OCN Level 2Graphic Design & Customer Service and Relations

MAPP Ltd Armagh

Gavin Thompson Place's Additional Information

Interests

Basketball, Gaelic Football, Cinema, Music, Reading and Mechanics